Question mark on HDD

Question

my hdd has a blue question mark symbol on it. i cant access the drive and it is not shown on the disk management

Answer 1

Hello AlexanderBlum1,

Thank you for writing to Microsoft Community Forums.

To address your concern, kindly help us with the following questions.

1. When you say ‘my hdd has a blue question mark symbol on it’, where exactly do you see it?
2. Is the connected hardrive an internal one or an external hardrive?

Please post a screenshot with your next response. To do that, refer the How to include a screenshot in your post.

We await your response.

Mala S

Microsoft Community - Moderator

Answer 2

already tried it before posting this thread, its not there

Answer 3

Hi Alexander

Does that drive definitely not show in Disk Management?

This error is generally caused by the drive not having a drive letter assigned by Windows . ..

Click your Start Button, then just type cmd

From the resulting list, right click Command Prompt and choose 'Run as Administrator'

Run this command and hit Enter:

diskpart

Run this command and hit Enter:

list disk

Do you see that drive listed there?

Answer 4

Welcome Alexander,

I'm Daniela, an independent advisor and I'm here to help you. Try following the instructions provided here:

https://answers.microsoft.com/en-us/windows/for...

Let me know if you solve.

Regards,

Daniela