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Hi,
Suddenly, one of our windows 10 clients has an issue where it seems that EFS denies access to several files on his laptop and personal network drive. When looking at the files in Explorer, there is also a column with File Ownership which shows the name of our domain for example: "domain.com".
When any user on this laptop tries to open this file, it get's an access denied. When I check the file properties of one of these files, it does not have the Encrypt contents to secure data checked, so this should mean it is not encrypted?
The EFS service is running on this laptop, but we have not enabled this as part of our policies. When we disable the service, he still cannot open the files but also Outlook is not able to start anymore. Also opening files on his personal network drive have this issue when logged in on this laptop. When he logs on another laptop, he can access these files perfectly fine.
I hope anyone can help me to figure out why suddenly EFS is blocking access to these since last week and how I can resolve this.
A few things I have tried:
* disable EFS via the FSUTIL command
* Disable the EFS service
Still no luck
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Hi,
Thank you for writing to Microsoft Community Forums.
I see that you using Windows 10 which is connected to domain network. I would like to inform you that we have a team of experts who are well equipped with the knowledge on issues on Windows 10 which is connected to domain network to assist you with your query as domain network troubleshooting follows a different troubleshooting procedure. Please post your query on Windows 10 IT Pro forum so that it reaches the dedicated team.
Regards,
