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Windows 10 Upgrade Failure

Anonymous
2019-08-31T01:05:01+00:00

Can someone please look at the upgrade log below to see if you can determine the cause of the upgrade (from 1803 to 1903) failure? I tried the following:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

2019/08/30 15:45:40.2080107 1100  4360  Misc            IdleTimer uninit

2019/08/30 15:45:40.2086797 1100  4360  Shared          * END * Service exit Exit code = 0x240001

2019/08/30 15:46:52.6205080 1100  3720  Shared          * START * Service startup

2019/08/30 15:46:52.6343479 1100  3720  IdleTimer       Non-AoAc machine.  Aoac operations will be ignored.

2019/08/30 15:46:52.6344920 1100  3720  Agent           WU client version 10.0.17134.376

2019/08/30 15:46:52.6349655 1100  3720  Agent           SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.

2019/08/30 15:46:52.6350703 1100  3720  Agent           Base directory: C:\WINDOWS\SoftwareDistribution

2019/08/30 15:46:52.6357679 1100  3720  Agent           Datastore directory: C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb

2019/08/30 15:46:52.6359510 1100  3720  DataStore       ESE engine is already in multi-instance mode and no parameter conflicts were detected.

2019/08/30 15:46:52.6673276 1100  3720  Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 4.

2019/08/30 15:46:52.6673695 1100  3720  Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 1.

2019/08/30 15:46:52.6682211 1100  3720  Shared          Network state: Connected

2019/08/30 15:46:52.8431321 1100  3720  Misc            *FAILED* [8024000C] LoadHistoryEventFromRegistry completed

2019/08/30 15:46:52.8434003 1100  3720  Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 4.

2019/08/30 15:46:52.8434161 1100  3720  Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 1.

2019/08/30 15:46:52.8434315 1100  3720  Shared          Power status changed

2019/08/30 15:46:52.8451198 1100  3720  Agent           Initializing global settings cache

2019/08/30 15:46:52.8451241 1100  3720  Agent           WSUS server: (null)

2019/08/30 15:46:52.8451275 1100  3720  Agent           WSUS status server: (null)

2019/08/30 15:46:52.8452887 1100  3720  Agent           Alternate Download Server: (null)

2019/08/30 15:46:52.8452943 1100  3720  Agent           Fill Empty Content Urls: No

2019/08/30 15:46:52.8452973 1100  3720  Agent           Target group: (Unassigned Computers)

2019/08/30 15:46:52.8453003 1100  3720  Agent           Windows Update access disabled: No

2019/08/30 15:46:52.8453037 1100  3720  Agent           Do not connect to Windows Update Internet locations: No

2019/08/30 15:46:52.8471956 1100  3720  Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2019-08-31 17:28:43, not idle-only, not network-only

2019/08/30 15:46:52.8534080 1100  3720  Agent           Initializing Windows Update Agent

2019/08/30 15:46:52.8535992 1100  3720  Agent           CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000

2019/08/30 15:46:53.0519138 1100  5388  DownloadManager Received power state change notification: Old: <unknown>; New: AC.

2019/08/30 15:46:53.0519185 1100  5388  DownloadManager Power state changed from <unknown> to AC.

2019/08/30 15:46:53.0625233 1100  1648  DataStore       Service 1C519D42-8ECC-40C2-B8CE-7BD7F5EC15FE added

2019/08/30 15:46:53.0631979 1100  1648  Agent           AddTargetedServiceMapping: 1C519D42-8ECC-40C2-B8CE-7BD7F5EC15FE -> 9482F4B4-E343-43B6-B170-9A65BC822C77

2019/08/30 15:46:53.1536909 1568  6252  ComApi          * START *   SLS Discovery

2019/08/30 15:46:53.1567822 1100  1648  IdleTimer       WU operation (CDiscoveryCall::Init ID 1) started; operation # 10; does use network; is not at background priority

2019/08/30 15:46:53.1569862 1568  6252  ComApi          *QUEUED* SLS Discovery

2019/08/30 15:46:53.2010400 1100  7052  IdleTimer       WU operation (CDiscoveryCall::Init ID 1, operation # 10) stopped; does use network; is not at background priority

2019/08/30 15:46:53.2021243 1568  708   ComApi          *RESUMED* Discovery

2019/08/30 15:46:53.2021611 1568  708   Api             * END *   Discovery ClientId

2019/08/30 15:46:53.2079898 1568  6252  ComApi          * START *   SLS Discovery

2019/08/30 15:46:53.2095827 1100  1648  IdleTimer       WU operation (CDiscoveryCall::Init ID 2) started; operation # 15; does use network; is not at background priority

2019/08/30 15:46:53.2097346 1568  6252  ComApi          *QUEUED* SLS Discovery

2019/08/30 15:46:53.2426886 1100  7052  IdleTimer       WU operation (CDiscoveryCall::Init ID 2, operation # 15) stopped; does use network; is not at background priority

2019/08/30 15:46:53.2430329 1568  7804  ComApi          *RESUMED* Discovery

2019/08/30 15:46:53.2430706 1568  7804  Api             * END *   Discovery ClientId

2019/08/30 15:46:53.2471965 1568  6252  ComApi          * START *   Federated Search ClientId = Dynamic Update (cV: +2wIP8sZDEOsIuJF.1.0)

2019/08/30 15:46:53.2491739 1100  1648  IdleTimer       WU operation (SR.Dynamic Update ID 3) started; operation # 20; does use network; is not at background priority

2019/08/30 15:46:53.2496235 1100  1416  Agent           GetTargetedServiceMapping: 1C519D42-8ECC-40C2-B8CE-7BD7F5EC15FE -> 9482F4B4-E343-43B6-B170-9A65BC822C77

2019/08/30 15:46:53.2496303 1100  1416  Agent           Processing auto/pending service registrations and recovery.

2019/08/30 15:46:53.2627054 1100  1416  Agent           *FAILED* [80248014] GetServiceObject couldn't find service '117CAB2D-82B1-4B5A-A08C-4D62DBEE7782'.

2019/08/30 15:46:53.2627178 1100  1416  Agent           *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1967]

2019/08/30 15:46:53.2761957 1100  1416  Misc            *FAILED* [80245002] Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL

2019/08/30 15:46:53.3070761 1100  1416  Agent           Failed to verify authenticity of service 117cab2d-82b1-4b5a-a08c-4d62dbee7782

2019/08/30 15:46:53.3608031 1100  1416  IdleTimer       WU operation (SR.Dynamic Update ID 3, operation # 20) stopped; does use network; is not at background priority

2019/08/30 15:46:53.3614349 1568  3372  ComApi          Federated Search: Starting search against 2 service(s) (cV = +2wIP8sZDEOsIuJF.1.0)

2019/08/30 15:46:53.3615782 1568  3372  ComApi          * START *   Search ClientId = Dynamic Update, ServiceId = 9482F4B4-E343-43B6-B170-9A65BC822C77, Flags: 0X10010 (cV = +2wIP8sZDEOsIuJF.1.0.0)

2019/08/30 15:46:53.3635411 1100  1648  IdleTimer       WU operation (CSearchCall::Init ID 4) started; operation # 23; does use network; is not at background priority

2019/08/30 15:46:53.4855720 1100  1648  Reporter        OS Product Type = 0x00000030

2019/08/30 15:46:53.8426962 1100  1648  Agent           * START * Queueing Finding updates [CallerId = Dynamic Update  Id = 4]

2019/08/30 15:46:53.8427121 1100  1648  Agent           Service 9482F4B4-E343-43B6-B170-9A65BC822C77 is not in sequential scan list

2019/08/30 15:46:53.8427210 1100  1648  Agent           Added service 9482F4B4-E343-43B6-B170-9A65BC822C77 to sequential scan list

2019/08/30 15:46:53.8431582 1568  3372  ComApi          * START *   Search ClientId = Dynamic Update, ServiceId = 8B24B027-1DEE-BABB-9A95-3517DFB9C552, Flags: 0X10010 (cV = +2wIP8sZDEOsIuJF.1.1.0)

2019/08/30 15:46:53.8433340 1100  1836  Agent           Service 9482F4B4-E343-43B6-B170-9A65BC822C77 is in sequential scan list

2019/08/30 15:46:53.8444341 1100  7652  Agent           * END * Queueing Finding updates [CallerId = Dynamic Update  Id = 4]

2019/08/30 15:46:53.8450334 1100  7652  Agent           * START * Finding updates CallerId = Dynamic Update  Id = 4 (cV = +2wIP8sZDEOsIuJF.1.0.0.2)

2019/08/30 15:46:53.8450509 1100  7652  Agent           Online = Yes; Interactive = Yes; AllowCachedResults = No; Ignore download priority = No

2019/08/30 15:46:53.8450565 1100  7652  Agent           Criteria = CallerProfile='DU' AND ( CategoryIDs contains 'ebfc1fc5-71a4-4f7b-9aca-3b9a503104a0' AND Type='Driver' ) AND VersionOverride='10.0.18362.2.175.0.16.1'""

2019/08/30 15:46:53.8450727 1100  7652  Agent           ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update

2019/08/30 15:46:53.8450757 1100  7652  Agent           Search Scope = {Machine}

2019/08/30 15:46:53.8450796 1100  1648  IdleTimer       WU operation (CSearchCall::Init ID 5) started; operation # 26; does use network; is not at background priority

2019/08/30 15:46:53.8450839 1100  7652  Agent           Caller SID for Applicability: S-1-5-21-2245554370-3045729683-1295647567-1001

2019/08/30 15:46:53.8860678 1100  1648  Agent           * START * Queueing Finding updates [CallerId = Dynamic Update  Id = 5]

2019/08/30 15:46:53.8860840 1100  1648  Agent           Service 8B24B027-1DEE-BABB-9A95-3517DFB9C552 is not in sequential scan list

2019/08/30 15:46:53.8860926 1100  1648  Agent           Added service 8B24B027-1DEE-BABB-9A95-3517DFB9C552 to sequential scan list

2019/08/30 15:46:54.0812030 1100  7652  Misc            Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL: https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx""

2019/08/30 15:46:54.1817624 1100  7652  ProtocolTalker  ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx

2019/08/30 15:46:54.1817748 1100  7652  ProtocolTalker  OK to reuse existing configuration

2019/08/30 15:46:54.1817842 1100  7652  ProtocolTalker  Existing cookie is valid, just use it

2019/08/30 15:46:54.1818355 1100  7652  IdleTimer       WU operation (CAgentProtocolTalker::StartCategoryScan_WithRecovery) started; operation # 27; does use network; is at background priority

2019/08/30 15:46:54.2309280 1100  7652  WebServices     Auto proxy settings for this web service call.

2019/08/30 15:46:54.6558818 1100  7652  IdleTimer       WU operation (CAgentProtocolTalker::StartCategoryScan_WithRecovery, operation # 27) stopped; does use network; is at background priority

2019/08/30 15:46:54.9624871 1100  7652  ProtocolTalker  ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx

2019/08/30 15:46:54.9627955 1100  7652  ProtocolTalker  OK to reuse existing configuration

2019/08/30 15:46:54.9628023 1100  7652  ProtocolTalker  Existing cookie is valid, just use it

2019/08/30 15:46:58.2912606 1100  7652  IdleTimer       WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 28; does use network; is at background priority

2019/08/30 15:46:58.4762332 1100  7652  IdleTimer       WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 28) stopped; does use network; is at background priority

2019/08/30 15:46:58.5868700 1100  7652  ProtocolTalker  Skipping driver sync because it's not supported.

2019/08/30 15:46:58.5868795 1100  7652  ProtocolTalker  SyncUpdates round trips: 1

2019/08/30 15:46:59.1671398 1100  7652  Agent           Found 0 updates and 1 categories in search; evaluated appl. rules of 1008 out of 1066 deployed entities

2019/08/30 15:46:59.2012072 1100  7652  Agent           * END * Finding updates CallerId = Dynamic Update, Id = 4, Exit code = 0x00000000 (cV = +2wIP8sZDEOsIuJF.1.0.0.2)

2019/08/30 15:46:59.2037980 1100  7652  IdleTimer       WU operation (CSearchCall::Init ID 4, operation # 23) stopped; does use network; is not at background priority

2019/08/30 15:46:59.2044238 1100  1836  Agent           Service 8B24B027-1DEE-BABB-9A95-3517DFB9C552 is in sequential scan list

2019/08/30 15:46:59.2047100 1568  708   ComApi          *RESUMED*   Search ClientId = Dynamic Update, ServiceId = 9482F4B4-E343-43B6-B170-9A65BC822C77 (cV = +2wIP8sZDEOsIuJF.1.0.0)

2019/08/30 15:46:59.2054478 1100  4296  Agent           * END * Queueing Finding updates [CallerId = Dynamic Update  Id = 5]

2019/08/30 15:46:59.2060120 1100  4296  Agent           * START * Finding updates CallerId = Dynamic Update  Id = 5 (cV = +2wIP8sZDEOsIuJF.1.1.0.2)

2019/08/30 15:46:59.2060180 1100  4296  Agent           Online = Yes; Interactive = Yes; AllowCachedResults = No; Ignore download priority = No

2019/08/30 15:46:59.2060240 1100  4296  Agent           Criteria = CallerProfile='DU' AND ( CategoryIDs contains 'ebfc1fc5-71a4-4f7b-9aca-3b9a503104a0' AND Type='Driver' ) AND VersionOverride='10.0.18362.2.175.0.16.1'""

2019/08/30 15:46:59.2060312 1100  4296  Agent           ServiceID = {8B24B027-1DEE-BABB-9A95-3517DFB9C552} Third party service

2019/08/30 15:46:59.2061416 1100  4296  Agent           Search Scope = {Machine}

2019/08/30 15:46:59.2061514 1100  4296  Agent           Caller SID for Applicability: S-1-5-21-2245554370-3045729683-1295647567-1001

2019/08/30 15:46:59.2067404 1568  708   ComApi          * END *   Search ClientId = Dynamic Update, Updates found = 0, ServiceId = 9482F4B4-E343-43B6-B170-9A65BC822C77 (cV = +2wIP8sZDEOsIuJF.1.0.0)

2019/08/30 15:46:59.3154319 1100  4296  Misc            Got 8B24B027-1DEE-BABB-9A95-3517DFB9C552 redir Client/Server URL: https://fe3.delivery.mp.microsoft.com/ClientWebService/client.asmx""

2019/08/30 15:46:59.3395716 1100  4296  Misc            Token Requested with 0 category IDs.

2019/08/30 15:46:59.4905957 1100  4296  Misc            *FAILED* [80004002] CoQueryProxyBlanket

2019/08/30 15:46:59.6285516 1100  4296  Misc            Acquired new token from Server

2019/08/30 15:46:59.6378989 1100  4296  Misc            Got service 8B24B027-1DEE-BABB-9A95-3517DFB9C552 plugin Client/Server auth token of type 0x00000001

2019/08/30 15:46:59.7176143 1100  4296  Driver          Skipping printer driver 4 due to incomplete info or mismatched environment - HWID[(null)] Provider[HP] MfgName[HP] Name[HP PCL3 A-size Printer Class Driver] pEnvironment[Windows NT x86] LocalPrintServerEnv[Windows NT x86]

2019/08/30 15:46:59.7176233 1100  4296  Driver          Skipping printer driver 10 due to incomplete info or mismatched environment - HWID[(null)] Provider[(null)] MfgName[Dell"] Name[Dell Laser Printer 1700 XL (V)] pEnvironment[Windows NT x86] LocalPrintServerEnv[Windows NT x86]"

2019/08/30 15:46:59.7176357 1100  4296  Driver          Skipping printer driver 12 due to incomplete info or mismatched environment - HWID[(null)] Provider[Adobe] MfgName[Adobe] Name[Adobe PDF Converter] pEnvironment[Windows NT x86] LocalPrintServerEnv[Windows NT x86]

2019/08/30 15:47:00.9786401 1100  4296  Driver          Clearing installed driver for microsoftmicrosoft_s7d14

2019/08/30 15:47:01.3939377 1100  4296  Driver          Clearing installed driver for usbprint\hpenvy_4510_seriesc503

2019/08/30 15:47:14.1633359 1100  4296  Driver          Clearing installed driver for usbprint\delldell_laser_printff33

2019/08/30 15:47:20.3870400 1100  4296  ProtocolTalker  ServiceId = {8B24B027-1DEE-BABB-9A95-3517DFB9C552}, Server URL = https://fe3.delivery.mp.microsoft.com/ClientWebService/client.asmx

2019/08/30 15:47:20.3870443 1100  4296  ProtocolTalker  OK to reuse existing configuration

2019/08/30 15:47:20.3870511 1100  4296  ProtocolTalker  Existing cookie is valid, just use it

2019/08/30 15:47:20.3870738 1100  4296  IdleTimer       WU operation (CAgentProtocolTalker::StartCategoryScan_WithRecovery) started; operation # 29; does use network; is at background priority

2019/08/30 15:47:20.3871089 1100  4296  WebServices     Auto proxy settings for this web service call.

2019/08/30 15:47:20.6158705 1100  4296  IdleTimer       WU operation (CAgentProtocolTalker::StartCategoryScan_WithRecovery, operation # 29) stopped; does use network; is at background priority

2019/08/30 15:47:20.6419701 1100  4296  ProtocolTalker  ServiceId = {8B24B027-1DEE-BABB-9A95-3517DFB9C552}, Server URL = https://fe3.delivery.mp.microsoft.com/ClientWebService/client.asmx

2019/08/30 15:47:20.6438539 1100  4296  ProtocolTalker  OK to reuse existing configuration

2019/08/30 15:47:20.6438671 1100  4296  ProtocolTalker  Existing cookie is valid, just use it

2019/08/30 15:47:20.6443663 1100  4296  ProtocolTalker  DeviceAttributes[URI]: E:DchuIntelGrfxExists=1&FlightRing=Retail&TelemetryLevel=1&HidOverGattReg=C%3A%5CWINDOWS%5CSystem32%5CDriverStore%5CFileRepository%5Chidbthle.inf_x86_92e836ac86430400%5CMicrosoft.Bluetooth.Profiles.HidOverGatt.dll&AppVer=10.0.17134.376&ProcessorIdentifier=x86%20Family%206%20Model%2023%20Stepping%2010&DataVer_RS5=1967&OEMModel=Latitude%20E6500&ProcessorManufacturer=GenuineIntel&InstallDate=1528771169&OEMModelBaseBoard=0W612R&BranchReadinessLevel=CB&GStatus_RS5=2&Bios=2013&Version_RS5=11&DeferFeatureUpdatePeriodInDays=16&IsDeviceRetailDemo=0&FlightingBranchName=&OSUILocale=en-US&PonchAllow=0&DeviceFamily=Windows.Desktop&WuClientVer=10.0.17134.376&IsFlightingEnabled=0&OSSkuId=48&App=WU&CurrentBranch=rs4_release&InstallLanguage=en-US&DeferQualityUpdatePeriodInDays=16&UpgEx_19H1=Green&OEMName_Uncleaned=Dell%20Inc.&DataExpDateEpoch_19H1=1569024000&GenTelRunTimestamp_19H1=132116347844736304&InstallationType=Client&AttrDataVer=64&SdbVer_19H1=2338&GStatusBlockIDs_All=&OS

2019/08/30 15:47:20.6444133 1100  4296  ProtocolTalker  ProductAttributes: (null) | CallerAttributes: E:Interactive=1&Profile=DU&OSVersionOverride=10.0.18362.2.175.0.16.1&SheddingAware=1&Id=Dynamic%20Update& | CurrentVersionOnly: No

2019/08/30 15:47:20.6447200 1100  4296  IdleTimer       WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 30; does use network; is at background priority

2019/08/30 15:47:20.6908569 1100  4296  IdleTimer       WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 30) stopped; does use network; is at background priority

2019/08/30 15:47:20.6962647 1100  4296  IdleTimer       WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 31; does use network; is at background priority

2019/08/30 15:47:21.3179201 1100  4296  IdleTimer       WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 31) stopped; does use network; is at background priority

2019/08/30 15:47:21.3183910 1100  4296  ProtocolTalker  SyncUpdates - 0 bad out of 0 metadata signatures checked using Enforce enforcement mode (raw mode: Enforce).

2019/08/30 15:47:21.3205370 1100  4296  ProtocolTalker  SyncUpdates round trips: 2

2019/08/30 15:47:21.3233592 1100  4296  Agent           Found 0 updates and 0 categories in search; evaluated appl. rules of 0 out of 10 deployed entities

2019/08/30 15:47:21.3261069 1100  4296  Agent           * END * Finding updates CallerId = Dynamic Update, Id = 5, Exit code = 0x00000000 (cV = +2wIP8sZDEOsIuJF.1.1.0.2)

2019/08/30 15:47:21.3283624 1100  4296  IdleTimer       WU operation (CSearchCall::Init ID 5, operation # 26) stopped; does use network; is not at background priority

2019/08/30 15:47:21.3299027 1568  7804  ComApi          *RESUMED*   Search ClientId = Dynamic Update, ServiceId = 8B24B027-1DEE-BABB-9A95-3517DFB9C552 (cV = +2wIP8sZDEOsIuJF.1.1.0)

2019/08/30 15:47:21.3304677 1568  7804  ComApi          * END *   Search ClientId = Dynamic Update, Updates found = 0, ServiceId = 8B24B027-1DEE-BABB-9A95-3517DFB9C552 (cV = +2wIP8sZDEOsIuJF.1.1.0)

2019/08/30 15:47:21.3308817 1568  3372  ComApi          * END *   All federated searches have completed. Jobs = 2, Succeeded = 2, ClientId = Dynamic Update (cV = +2wIP8sZDEOsIuJF.1.2)

2019/08/30 15:47:21.5262278 1100  3592  DataStore       Service 1C519D42-8ECC-40C2-B8CE-7BD7F5EC15FE removed

2019/08/30 15:47:21.5262582 1100  3592  Agent           RemoveTargetedServiceMapping: 1C519D42-8ECC-40C2-B8CE-7BD7F5EC15FE -> 9482F4B4-E343-43B6-B170-9A65BC822C77

2019/08/30 15:57:21.5261085 1100  3592  Agent           Earliest future timer found: 

2019/08/30 15:57:21.5261307 1100  3592  Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2019-08-31 17:28:43, not idle-only, not network-only

2019/08/30 15:57:22.5267864 1100  3720  Misc            CSusClientGlobal::DoServicePreShutdown

2019/08/30 15:57:22.5268788 1100  3720  IdleTimer       Idle timer disabled in preparation for service shutdown

2019/08/30 15:57:22.5268925 1100  3720  Misc            WUTaskManager uninit

2019/08/30 15:57:22.5268976 1100  3720  Agent           Earliest future timer found: 

2019/08/30 15:57:22.5269118 1100  3720  Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2019-08-31 17:28:43, not idle-only, not network-only

2019/08/30 15:57:22.5321156 1100  3720  Misc            CreateSessionStateChangeTrigger, TYPE:2, Enable:No

2019/08/30 15:57:22.5321250 1100  3720  Misc            CreateSessionStateChangeTrigger, TYPE:4, Enable:No

2019/08/30 15:57:22.5359370 1100  3720  Misc            Agent uninit

2019/08/30 15:57:22.5386172 1100  3720  Misc            Reporter uninit

2019/08/30 15:57:22.5389983 1100  3720  Misc            network cost manager uninit

2019/08/30 15:57:22.5390920 1100  3720  Misc            Eventer uninit

2019/08/30 15:57:22.5392986 1100  3720  Misc            ServiceManager uninit

2019/08/30 15:57:22.5394140 1100  3720  Misc            PersistentTimeoutScheduler uninit

2019/08/30 15:57:22.5394179 1100  3720  Misc            datastore uninit

2019/08/30 15:57:22.7386529 1100  3720  Misc            setting cache uninit

2019/08/30 15:57:22.7386572 1100  3720  Misc            security checker uninit

2019/08/30 15:57:22.7386658 1100  3720  Misc            Test Hook uninit

2019/08/30 15:57:22.7386683 1100  3720  Misc            IdleTimer uninit

2019/08/30 15:57:22.7398562 1100  3720  Shared          * END * Service exit Exit code = 0x240001

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2019-08-31T03:03:57+00:00

    Does anyone know what agency regulates Microsoft Corp. or how to contact their administrative offices? Would appreciate a prompt reply, I need my computer for work, thanks

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  2. Sumit D - IA 170.7K Reputation points Independent Advisor
    2019-08-31T01:12:42+00:00

    Hi Steve,

    I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

    Let us check the Installation log to find why the update failed. Please share the logs as mentioned in this article.

    https://answers.microsoft.com/en-us/windows/for...

    The Panther logs. Files named Setupact.log and Setuperr.log from the following path C:$Windows.~BT\Sources\Panther

    The Rollback logs: These usually are created if Windows Update rolls back. Files named Setupact.log and Setuperr.log from the following path C:$Windows.~BT\Sources\Rollback

    [Only if the error code is 0xC1900101-0x30018] The Device Install Log from C:/$Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log

    As the log size might be large consider zipping before uploading.

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