Microsoft License Scam???

Question

I have received several popups over the last few weeks,  regarding my Microsoft License stating that it had been compromised and I needed to call Microsoft to get a new license .  I received a phone call yesterday from "Microsoft" saying they had been trying to reach me regarding my Microsoft License saying it had been compromised by several countries. They said on both pop up and phone that my license would not be valid and support for it would stop on Friday.   Is this a scam or do I need to contact you.    Contact number is 919-698-6086, email is ******@aol.com  I do not know how to contact you but through this portal until I got to this point and see the contact website.

Answer 1

These are known scams and NEVER response to them and instead report it to Microsoft:

https://cyberdefend.wordpress.com/2014/12/20/report-technical-support-scammers-to-microsoft/

Answer 2

Hi Sylvia

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

You are very right to be suspicious.

Please ignore these scam calls/emails and report them. Microsoft doesn't cold call users, email them or ask for money for technical support.

Its a scam, Microsoft does not call anybody to activate Windows 10:

2018 has turned out to be a year when fake scare sites have appeared all over the Internet with fake ads pretending to Microsoft support and insisting you call them. You need to watch out for these sites. They look like a genuine Microsoft website but they are not.

Warning: There are "Tech Support Scams" pretending to be Windows 10 Support and Activation Technologies. Please be vigilant. Microsoft never calls or emails users to inform them their license is expiring, accounts will be closed or they need access to sensitive information such as passwords or banking information. Neither should you get an email. Learn more in the following article:

PSA: Beware of Windows 10 Activation Tech Support Scams

http://www.groovypost.com/news/beware-of-window...

Report it:

https://www.microsoft.com/reportascam/

Tech support scams - Windows Defender Security ... - Microsoft

https://www.microsoft.com/en-us/wdsi/threats/su...

Protect yourself from tech support scams - Microsoft Support

https://support.microsoft.com/en-us/help/401340...

If you believe sensitive information such as bank passwords might have been compromised, go to another computer and change it immediately. Contact your bank to let them know of any suspicious activities.

Change your other passwords for services such as emails and other important web sites you visit.

Have a notepad near by so you can write down the new passwords.

Enable two factor authentication on your Microsoft Account:

How To Enable Microsoft Two Factor Authentication - groovyPost

https://www.groovypost.com/howto/enable-microso...

Let friends and family know on social media, they should not accept any request begging for money or disclose sensitive information, since someone might be pretending to be you.