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Anonymous
2019-06-06T17:14:32+00:00

Hi,

I am running Windows 10

Over the past couple of days when using Microsoft Edge to do a Google search I am experiencing the following:

Google displays the results to my search but when I select some of them I am re-directed to  another page where after a long delay the page displays

the following :

Hmmm... cannot reach this page

Try this

-

What is googleadservices.com, is it some kind of virus or malware and is it that is causing this problem 

Thanks

Windows for home | Windows 10 | Cortana and search

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  1. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2019-06-06T17:20:26+00:00

    Hi RogerHGilbert

    Greetings! I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    Repair / Reset Edge

    Windows Key+i > Apps > Click Edge > Advanced Options

    Repair - No data will be impacted.

    If repair doesn't work - Reset - You may lose some data in Edge including browsing history, cookies and settings but favorites may not get lost. You are recommended to take a backup of your favorites before resetting (Open Edge > Click the 3 dots in top right corner > Import from another browser > Export to file)

    Do let me know if you have any more question or require further help

    40+ people found this answer helpful.
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  1. Anonymous
    2019-06-06T17:36:17+00:00

    Hi Roger. I'm Greg, an installation specialist and 9 year Windows MVP here to help you.

    Google Ad Services is what places interest ads on web pages you visit. It may be malfunctioning. To curb interest ads being pushed to you by all sources see this:

    http://www.networkadvertising.org/choices/

    This could be a malfunction in Edge. I will walk you through the fixes for Edge to try progressively until it's fixed:

    Back up your Favorites first in Edge Settings > Import from another Browser > Export to a File. If it won't open you can reach Favorites to back them up to an HTML file using the tiny app Manage Edge Favorites here: http://www.emmet-gray.com/Articles/EdgeManage.html

    You can reset Edge in Settings>Apps>Apps and Feature, scroll down to Microsoft Edge, highlight it, choose Advanced Options, then Repair, or if that fails, Reset.

    If that doesn't help then try re-registering the app following Option Two here: http://www.tenforums.com/tutorials/3175-apps-re...

    If necessary you can reinstall it from this link: http://www.intowindows.com/how-to-reinstall-mic...

    If that doesn't help then check the System Files:

    https://www.lifewire.com/how-to-use-sfc-scannow...

    I would have several other browsers available to choose from on the Task Bar since Edge is a work in progress and unreliable. I use Firefox, Edge and Chrome in that order of preference. You can import Favorites from each other easily in Settings.

    Edge is being rebuilt right now on the Chrome chassis and will be reissued soon:

    https://www.windowscentral.com/faq-edge-chromium

    I hope this helps. Feel free to ask back any questions and let us know how it goes. If you will wait to rate my post until we're finished I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and

    40+ people found this answer helpful.
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  1. Anonymous
    2019-06-07T16:59:20+00:00

    Thank you for your help. I have tried all your recommendations (with several restarts) and finally everything thing appears to be okay again.

    Thank you.

    3 people found this answer helpful.
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