How to a change my printer default setting back to color from monochrome permanently ?

Question

Every time I change the setting it goes back to monochrome. I need to have the color printing.

Answer 1

Hi Derrick

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Click Start > Settings > Devices > Printers & scanners

Click on the printer

Click Manage

Click Printer preferences

Click Paper/Quality

Select the Color radio box

Answer 2

When you click on print there is a place to choose the printer, there is also a place that says Specifications, click on it,  set your items for your printing.  On my Epson printer there is an item in the lower left that says Default.

Answer 3

Hello and thank you for your response. I have my printer is an HP office jet 3830 I have all the settings except the one that gives a choice for color or black and white. It appears to be something from the upper right corner of my screen where I can use a drop down to print from. The choices when I go to print are color, monochrome, or grayscale. It will not allow me to change it back to color. I have not changed tis setting. I just showed my wife where she could go for a black and white option. This only comes up using explorer. If I use Chrome the choice is color or black & white but everything still comes out monochrome or black and white.

Answer 4

Hi Derrick

Thank you for the update.

Please try the steps recommended below to uninstall printer software

Option 1: Run the Printer Troubleshooter - http://aka.ms/diag_printer10

If you are using an HP Printer, use the HP Print and Scan Doctor:

HP Print and Scan Doctor - HP Support

https://support.hp.com/ph-en/document/c02073861

Option 2: Uninstall and Reinstall the Printer

A. Uninstall the Printer

Windows Key+X > Apps and Features / Programs and Features

Select your printer.

Select Uninstall.

Windows key+R, type control, hit Enter

Open Devices and Printers.

In the Devices and Printers window look for your Printer. If you see it listed, right-click on it and choose Delete or Remove Device

Windows Key+R, type Cmd, hit Enter

Type printui.exe /s > OK.

Click on Drivers tab.

Look for Printer driver. If you see it click on it and click Remove at the bottom.

Select OK.

Select Apply and OK on the Print Server Properties windows.

Close Devices and Printers.

B. Install the Driver

Go to the Printer manufacturer's website and search for the latest Windows 10 drivers

Reinstall the Printer driver

Reboot the computer

Latest Driver software May 2019

https://ftp.hp.com/pub/softlib/software13/print...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.