Question about search in Outlook in combination with Microsoft 365

CL ZRTI 21 Reputation points
2021-03-18T17:09:32.57+00:00

Hello, I have already posted this question in the Dutch Community forum but one of the members suggested to bring this question to the English forum as well. There will be some Dutch words in my post but I will try to provide explanation when necessary . Here I go...

As far as I know it is possible to use the search term mentioned below in Outlook to look up an email from a specific person.
van: Naam van afzender (in English: from: Name of sender)

In Outlook 2016, in combination with Microsoft 365, it would seem that this option is no longer supported and now only works as follows.
afkomstigvan: Naam van afzender (in English: originatedfrom: "Sender's name")

In Outlook Online, again in combination with Microsoft 365, the search term - van: Naam van afzender - still works.

Could it be that something needs to be adjusted / configured to make searching via the search term - van: Naam van afzender - possible again?

I hope you can help and I look forward is seeing your reactions!

Sincerely,

CL

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Jade Liang-MSFT 9,976 Reputation points Microsoft Employee
    2021-03-19T06:43:36.887+00:00

    Hi @CL ZRTI

    Welcome to our forum.

    I understand that you are working with Microsoft 365 account in Outlook 2016, is it right? If so, what's the version of your Outlook 2016(File>Office account>about outlook), please first ensure that you have updated to the latested version of Outlook.

    As I know, we could usually search the message from a specific users via type From: "sender name" in search field, which has been declared in the official documentation: Search reference tables. Due to I haven't had a Dutch version of Outlook , I have just tested on my English client and found it could work normally there, it's suggested to kindly check if it could also work for you.

    Also, for your requirement of searching the messages from a specific sender, as a easier way, we could also search the message via click the "From" button like below, which may help us search these messages more fast.
    79485-snipaste-2021-03-19-14-39-45.jpg

    Hope that would be helpful to you.


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