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3,289 questions
Funnel Problem
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 30%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kittisart Book Sawangbumrung
1
Reputation point
Hi,
I have a problem with Funnel that I created with custom events, it shows the error like the attached file, and the response code is 502. Do you have any idea what could be wrong?
Thanks,
Kittisart.
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 39%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SwathiDhanwada-MSFT 18,771 Reputation points2021-03-23T11:49:03.553+00:00 @Kittisart Book Sawangbumrung Thanks for reaching out. Can you please let me know if this is the first time that you have created the funnel ? If not, since when are you being prompted with error ? Also, have you checked if the custom events data is being displayed in Funnel Tab of Application Insights?
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Kittisart Book Sawangbumrung 1 Reputation point
2021-03-24T02:08:49.247+00:00 Hi Swathi Dhanwada,
Thank you for your help. Actually, our Funnel is broken since last month. Yes, I can see the custom events displays in the Funnel tab but I have the same issue when I switch to View mode as you can see in the attached files![80879-image.png][1]
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SwathiDhanwada-MSFT 18,771 Reputation points
2021-03-24T13:16:53.12+00:00 @Kittisart Book Sawangbumrung This looks like more of UI issue. Have you tried this in different browsers? If you see this error on all of them, Please collect F12->console logs, network traces when you land on this dashboard. I would recommend engaging our technical support team to investigate further. Please file a support case using these steps.
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