Error 998 Windows 10 64 bit

Question

i am using a radean RX560 video card, everytime i attempt to launch a game or install drivers i get "error 998" and ":C:/Windows/System32?driverstore?firerepository?c0315626.inf_amd64_8f40b595aa44a083c/atium64.dll is either not designed to run on windows or it contains an error. Try installing the program again using the orginal installation media or contact your system administrator or the software vendor for support. Error status 0xc000012f" Nothing ive found on the internet seems to help me.

Answer 1

Hi Isaiah. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.

Uninstall any AMD Radeon drivers you have in Settings > Apps > Apps & Features, and also in Device Manager under Display driver. If it prompts to also delete software, agree and restart PC.

Update the Display driver from the PC or Display adapter maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.

While there check also for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

if this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...

or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...

or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to rate my post, I will keep working with you until it's resolved.

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