Global administrator account access blocked by Conditional access policy

Manas Moharana 21 Reputation points


I was working on Azure Ad Conditional Access Policy for a POC . Due to a mistake, some thing selected in Condition section of the policy and when next time I try to log in using my account, which is a Global Administrator . I got "You do not access to this " message. and my account access is blocked.

I have loged in using a local account ( to the portal but it has very limited access so it didn't helped.

Can you please help to Unblock my Global Administrator account ( manasmoharana@Stuff .com) so that I could login to portal.

Please find the attached screen shot for your reference.


Azure Active Directory
Azure Active Directory
An Azure enterprise identity service that provides single sign-on and multi-factor authentication.
14,895 questions
{count} votes

Accepted answer
  1. Vasil Michev 71,626 Reputation points MVP

    Open a support case or call support directly:

    To avoid such issues in the future, always have a "break glass" account configured.

1 additional answer

Sort by: Most helpful
  1. Manas Moharana 21 Reputation points


    Thanks for the answer, and t should work but in my case my azure portal was lock and not able to log-in to the portal to create a support ticket. And I communicate through @Azuresuport in twitter and resolved the issue by creating a support ticket there .

    As michev said , I have configured a account as "break glass". Thanks for this valid suggestion.

    Br, Manas

    0 comments No comments