Microsoft remote display adapter

Question

I use a HP laptop with a docking station, and am on Windows 10 Enterprise.

I have two display ports and have two monitors on my desk.

I recently added a large screen TV on the wall in my office, and when I connect the TV via HDMI cable to my laptop (not the docking station), the TV does not get a signal.

When I remove the laptop from the docking station, I do get the signal, but I lose the displays on my 2 monitors.

I want it all.

Can I purchase Microsoft's remote Display adapter, and plug in the USB/HDMI on the TV, and add the display on Windows 10, and now able to have a screen #3?

Or should I be looking at any other adapters?

Answer 1

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern, as you are unable to connect your PC to the TV using the HDMI cable

To connect using remote display adapter, we would suggest you to post your query in TechNet forums, where we have experts and support professionals who are well equipped with the knowledge on Windows 10 Enterprise PC to assist you with the appropriate troubleshooting steps. 

Aditya Roy

Microsoft Community – Moderator

Answer 2

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern, as you are unable to connect your PC to the TV using the HDMI cable

To connect using remote display adapter, we would suggest you to post your query in TechNet forums, where we have experts and support professionals who are well equipped with the knowledge on Windows 10 Enterprise PC to assist you with the appropriate troubleshooting steps. 

Aditya Roy

Microsoft Community – Moderator

I did post my question on the TechNet. Thank you for the direction. Hoping to get a resolution soon.