I can't open windows update

Question

I tried to open it but it doesn't work

and always ends with force close

please help me, I don't know what to do

Answer 1

Hi COOT. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.

1. Try re-registering the Settings app from Option 2 here:   Re-register Apps
2. Try repairing System files from Step 10 in this Windows 10 Performance and Install Integrity Checklist - Microsoft Community

3)  There is a new guided walk-through from Microsoft for repairing Windows Update that leads up to resetting components if necessary: https://support.microsoft.com/en-us/help/10164/.... Try running that first.

4. If that fails try manually resetting Windows Update Service:

Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

Ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Close Command Prompt and see if Windows Updates works then

5. If nothing else helps you can run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now.  This reinstalls Windows in about an hour while saving your files, apps and most settings, solves many problems while also bringing it up to the latest version 1903 which you need anyway and by the most stable method.   Media Creation Tool

I hope this helps. Feel free to ask back any questions and keep me posted.  If you will wait to rate my post, I will keep working with you until it's resolved.

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