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Anonymous
2019-12-06T10:19:55+00:00

I buy new dell laptop but I have a problem every time I open my laptop the windows logo is missing during start up...pls help me on how to fix it...thanks in advance

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  1. Lester Bernard Reyes 80,535 Reputation points Independent Advisor
    2019-12-07T20:33:09+00:00

    Got it thanks in this case lets proceed on the next step which is doing an in-place upgrade

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  2. Anonymous
    2019-12-07T15:51:37+00:00

    Sir,the NO GUI Boot had already uncheck

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  3. Lester Bernard Reyes 80,535 Reputation points Independent Advisor
    2019-12-07T04:40:16+00:00

    Hi

    My name is Lester and hopefully, this will help answer your question, seems that the GUI Boot is uncheck, you may follow the steps provided below:

    Method 1.

    Press windows key + R then type in msconfig then hit OK

    Click on the Boot Tab then uncheck No GUI Boot click Apply and OK

    Try to restart the PC and check.

    If none will work from the above solution I suggest to do an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

    Note: before doing this make sure to create a restore point: https://support.microsoft.com/en-hk/help/402753...

    1. go to this link: https://www.microsoft.com/en-us/software-downlo...
    2. Select Download tool, and select Run. You need to be an administrator to run this tool.
    3. On the License terms page, if you accept the license terms, select Accept.
    4. On the What do you want to do? page, select Upgrade this PC now, and then select Next.
    5. After downloading and installing, it should fix the issue.

    Reference: https://www.microsoft.com/en-us/software-downlo...

    Lester

    Independent Advisor

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  4. Anonymous
    2019-12-06T10:35:00+00:00

    yes sir

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  5. Sumit D - IA 169.4K Reputation points Independent Advisor
    2019-12-06T10:26:38+00:00

    Hi Rudz,
    I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

    With new devices due to UEFI you see Dell Logo instead of Windows logo. Do you see blank boot screen?

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