Unable to take exam

YW 1 Reputation point

Hi, i'm scheduled to take the exam right now. I've cleared the check-in process, however i am unable to click on "Yes" to accept the Exam agreement. I've contacted a proctor for help, but she reset the environment for me, but the next minute, it says the exam is over as i have not clicked on "Yes" to accept the Exam agreement. Kindly advise what's the next step. Thanks

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  1. Dave Patrick 329.1K Reputation points Microsoft MVP

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
    Exams/Exam Registration/General Registration Questions
    Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
    Pearson VUE Customer service
    Pearson VUE contact / chat

    --please don't forget to Accept as answer if the reply is helpful--

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