Very weird startup bug

Question

Okay, so I've been running into this problem every couple days or so when I start my PC (I turn off my PC every night)

Windows starts to bot -> goes to start screen -> loads forever and doesn't start

So how I've been being able to fix the problem every time this happens is to restart into Safemode (only Safemode works), load into windows and restart. I then am able to load into regular Windows and everythings good for a couple days.

I took a look at the SrtTrail.txt and it had this as the root cause:

Root cause found:

---------------------------

Unknown Bugcheck: Bugcheck ce. Parameters = 0xfffff80fec5dae20, 0x10, 0xfffff80fec5dae20, 0x2.

Repair action: System Restore

Result: Cancelled

I don't do the system restore because I don't have a restore point set up I believe. Not really sure what to do from here.

I've been having issues with a certain update which you can see me further explain in this question I posted to the forums:

https://answers.microsoft.com/en-us/windows/forum/all/i-cannot-install-january-14-2020-kb4532938/287d7bb1-0f26-4f17-8805-46874a3eb073

I haven't fixed this yet but in the meantime I've stopped the update from installing and I haven't been running into the issue. Not really sure if this would be causing it too.

Anyway thanks for your help.

Answer 1

Hi Ned. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you.

1. System Restore is your first line of defense if Windows ever malfunctions as it can run even from recovery media to get you back before a problem started. It should always be turned on C drive with plenty of disk space (5-15%) configured. Here's how to check and when necessary how to run System Restore: http://www.thewindowsclub.com/system-restore-di...
2. Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

3. Update your drivers and BIOS/UEFI firmware from PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start Menu. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page.

4. If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, and is also the most stable method to advance to the latest version. http://windows.microsoft.com/en-us/windows-10/m...

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But remember that in Windows 10 everything depends upon the quality of the install, and Factory or Upgrade installs are inferior installs which most enthusiasts won't even run because they'd expect endless issues. Consider now or later doing the Clean Install in this link which compiles the best possible install that will stay that way as long as you stick with the tools and methods given: http://answers.microsoft.com/en-us/windows/wiki...

There is also an automated Fresh Start that reinstalls WIndows while shedding corrupting factory bloatware, saves your files, but doesn't clear the drive to get it cleanest: https://www.howtogeek.com/265054/how-to-easily-...

I hope this helps. Feel free to ask back any questions and let us know how it goes. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.

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