OneDrive Syncing Problem

Question

OneDrive keeps trying to sync log files that are open by Tableau Desktop. I excluded the folder from syncing in the settings, paused and restarted syncing, even stopped syncing and started it again, but OneDrive is still trying to sync the files in the folder.

P.S. I am sorry if this is not the right place for this question. I could not figure out where OneDrive was supposed to fit in Microsoft's ecosystem. How is OneDrive not listed as a category?

Answer 1

I'm not familiar with Tableau Desktop but if the log file is located in OneDrive or in your backed up Desktop, Documents, or Pictures folders then you can't exclude it from syncing to OneDrive.  You must go to the Backup tab in your OneDrive settings if you want to stop the backup of your Desktop, Documents, or Pictures folders.

I don't know why the OneDrive category was removed.  Since I specialize mostly in OneDrive it makes it harder for me to find these OneDrive questions.

Answer 2

That did not work either. I deleted the logs folder from my computer and let OneDrive resync it while Tableau was closed and for now that worked, but I think it will probably happen again.

Answer 3

Try to uninstall OneDrive and go back when you install it, it might be corrupt

Try to completely uninstall OneDrive:

1. Open Command Prompt in Administrator mode: Right-click on the Windows icon in the taskbar and select Command Prompt (Admin).
2. Type in taskkill /f /im OneDrive.exe to terminate any OneDrive processes and hit Enter.

Then type in either %SystemRoot%\System32\OneDriveSetup.exe /uninstall if you’re using 32-bit Windows 10 or %SystemRoot%\SysWOW64\OneDriveSetup.exe /uninstall if you’re using 64-bit Windows 10 and hit Enter.

After that restart the pc and install One Drive latest version from this link:

https://onedrive.live.com/about/en-us/download/

Answer 4

Okay, I ran the reset and OneDrive did not restart. I opened OneDrive and signed back in, but the OneDrive icon did not show back up in the tray.

Answer 5

Hi, Steeltown

My name is Marc, thanks for participating in the Microsoft Community, I'm an Independent Advisor and I'll be glad to help you today.

Try resetting the OneDrive sync app on each computer and make sure that you are sign into the same account in each app.

Press the Windows key + R on your keyboard.

Then copy and paste this text into the Run window that appears and press Enter:

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

That will reset OneDrive

After a couple of minutes, the OneDrive cloud icon should show in the system tray.

If it doesn’t start, open Start, find OneDrive and start it