A problem caused this program to stop interacting with Windows.

Question

I am looking for the problem that caused my Asus Aura ROG is not responding and I saw this error in archived message in security and maintenance. I am using Windows 10 version 1903. This is the problem description.

Description

A problem caused this program to stop interacting with Windows.

Faulting Application Path: C:\Windows\System32\WWAHost.exe

Problem signature

Problem Event Name: MoAppHang

Package Full Name: 4DF9E0F8.Netflix_6.95.602.0_x64__mcm4njqhnhss8

Application Name: praid:Netflix.App

Application Version: 10.0.18362.1

Application Timestamp: d44a1ada

Hang Signature: b6c7

Hang Type: 2097152

OS Version: 10.0.18362.2.0.0.768.100

Locale ID: 1033

Additional Hang Signature 1: b6c7b196d5d6c4ec471d962f2d89cecd

Additional Hang Signature 2: 9b72

Additional Hang Signature 3: 9b72941295ce173db084bc255f31b035

Additional Hang Signature 4: b6c7

Additional Hang Signature 5: b6c7b196d5d6c4ec471d962f2d89cecd

Additional Hang Signature 6: 9b72

Additional Hang Signature 7: 9b72941295ce173db084bc255f31b035

What should I do about it? Is this the problem that caused my Asus Aura did not responding?

Answer 1

I want to add another message from the archive problem report.

The program WWAHost.exe version 10.0.18362.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

 Process ID: 521c

 Start Time: 01d5b099c9087f67

 Termination Time: 4294967295

 Application Path: C:\Windows\System32\WWAHost.exe

 Report Id: b1a018b4-912a-4a0e-ae04-1ec22141a3de

 Faulting package full name: 4DF9E0F8.Netflix_6.95.602.0_x64__mcm4njqhnhss8

 Faulting package-relative application ID: Netflix.App

 Hang type: Quiesce

Is Netflix App causing this error?

Answer 2

Hello supertucano! My name is Marco, I am an Independent Advisor. I will do my best to help you.

Some malware disguises itself as WWAHost.exe, particularly when not located in the C:\Windows\System32 folder. Therefore, you should check the WWAHost.exe process on your PC to see if it is a threat.

I suggest it is 2 software, the first one helps to clean the browsers (better to do it.) And the second should perhaps fix your problem.

AdwCleaner : https://www.malwarebytes.com/adwcleaner/

Malwarebytes : https://malwarebytes.com/

Let me know if it worked.

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Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.