Comments on Email Notification

Question

Comments on Email Notification

Randal Flinn 311

Hello,

I have a SharePoint 2010 Workflow that automates emails to various individuals.

The process is that an individual enters the initial information.
This information is then sent via an email workflow to another individual.
Various comments can be entered by other individuals.
3a. I would like to send emails identifying the change
3b. I would also like to include ALL comments that have been added to the original record.

Can and how is this accomplished?

Amos Wu-MSFT 4,131 Reputation points Moderator

2021-03-23T06:29:53.553+00:00

Do you mean to make comments in the email that has been sent, and then synchronize the comments to the original record?
Randal Flinn 311 Reputation points

2021-03-23T12:15:29.543+00:00

Hello @Amos Wu-MSFT ,

I wanted to include the various comments associated with the original record.

Thanks

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Amos Wu-MSFT 4,131 Reputation points Moderator

2021-03-23T06:29:53.553+00:00

Do you mean to make comments in the email that has been sent, and then synchronize the comments to the original record?
Randal Flinn 311 Reputation points

2021-03-23T12:15:29.543+00:00

Hello @Amos Wu-MSFT ,

I wanted to include the various comments associated with the original record.

Thanks

Answer 1

Amos Wu-MSFT 4,131 Moderator

You could take a reference to the SharePoint approval workflow and set these options as the workflow start options.

Then the workflow will be triggered automatically when a new item is created or an item is updated.
All about Approval workflows

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Randal Flinn 311 Reputation points

2021-03-24T19:16:35.527+00:00

Hello @Amos Wu-MSFT

I do have those selected so the workflow is triggered on changes. However, I still want the Comments to print with the email (if possible).

Is that an option?

Thanks
Amos Wu-MSFT 4,131 Reputation points Moderator

2021-03-25T09:44:53.867+00:00

After the comments column has been updated, new emails can be sent to include new comments, but old emails cannot be synchronized to the new comments.
Amos Wu-MSFT 4,131 Reputation points Moderator

2021-03-30T06:35:54.5+00:00

I am checking to see how things are going there on this issue. Please let us know if you would like further assistance.
You can accept the helpful post as the answer to help other community members find helpful information quickly.

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Comments on Email Notification

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