Intune Kiosk - Digital Signage - Autologon and Kiosk mode not working

Jesse Corbin 126 Reputation points
2021-03-22T19:17:28.58+00:00

I set up and deployed a kiosk profile and neither the autologon feature nor the kiosk feature (Browser auto-starts and goes to a website) are working. The device acts like a non-kiosk device; when restarted it asks for login credentials and when I log into Windows nothing happens.

Below is an image of how we have the kiosk profile set up. Nothing fancy, mostly defaults:

80249-digital-signage-profile.png

Next is an image of the kiosk profile "successful" in Intune:

80371-kiosk-config-profile-successful-in-intune-but-its.jpg

Next is an image of what is shown in Intune when I click on the successful profile:

80344-expanded-successful-configprof.png

And finally a picture on the client end, showing what is shown in Settings > Account > Access work or school > Info (with some censoring of names):
80300-kiosk-device-not-working-li-2.jpg

It would be great to see if anyone else has had this happen and has a fix. Or if you have deployed a single app, chromium edge, autologon kiosk for use as digital signage, can you give an example of a working profile.

Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,732 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,396 questions
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  1. Jesse Corbin 126 Reputation points
    2021-03-24T20:32:09.573+00:00

    Hi!
    Thank you for following up, @Lu Dai-MSFT !
    That machine did have an empty log in Event Viewer in Applications and Services Logs\Microsoft\Windows\Authentication User Interface\Operational, but I checked on another machine and it did have a log that read:
    "The autologon setting has been removed because the EAS policy is set"

    This gave me something to look at. I realized there was a password complexity compliance policy being pushed from our Intune. I exempted these machines from that password complexity policy temporarily to test and they now work after an Intune wipe!

    Thank you for your help!

    3 people found this answer helpful.

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  1. Lu Dai-MSFT 28,356 Reputation points
    2021-03-23T06:11:34.313+00:00

    @Jesse Corbin Thanks for posting in our Q&A. From your description, I know that the auto logon and the Kiosk mode didn't work.
    If there is anything misunderstanding, feel free to let us know.

    For this issue, could you please check if there is any Event Viewer logs for auto logon issues in Applications and Services Logs\Microsoft\Windows\Authentication User Interface\Operational?

    If there is anything update, feel free to let us know.

    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    1 person found this answer helpful.