ntdll crash

Question

hi,

ntdll.dll crash with this:'

Felet uppstod i programmet med namn: SilverFast 8.exe, version 8.8.0.18, tidsstämpel 0x5dfa0415

, felet uppstod i modulen med namn: ntdll.dll, version 10.0.18362.418, tidsstämpel 0x99ca0526

Undantagskod: 0xc0000374

Felförskjutning: 0x00000000000f9269

Process-ID: 0x23c0

Programmets starttid: 0x01d5cefecb89a5c1

Sökväg till program: C:\Program Files\SilverFast Application\SilverFast 8\SilverFast 8.exe

Sökväg till modul: C:\Windows\SYSTEM32\ntdll.dll

Rapport-ID: 3154c159-4bdf-4eba-94ec-61e4774e48fd

Fullständigt namn på felaktigt paket: 

Program-ID relativt till felaktigt paket: 

tried this also:

regsrv32.exe /u ntdll.dll

regsrv32.exe ntdll.dll

dllunregitsterserver cant be found

Answer 1

While I can understand Swedish very well, I prefer to reply in English.

You can download my file from here: https://we.tl/t-GUb2d1oTys

ntdll.dll is a Windows core file. Whether my version works on your machine I do not know. To ensure that your machine will still boot up after the change, you must do this:

1. Use the command RecoveryDrive.exe in order to create a bootable flash disk. Do NOT copy the system files!
2. Use this disk to boot the machine into Windows Repair Mode. You will not need a password. Det kan vara lite svårt för någon som saknar erfarenhet. Fortsätt inte om du inte hinner!
3. Identify the correct drive letter for your Windows installation. It could be a drive other than C: but it won't be X:. You do it by typing these commands and pressing Enter after each:

dir C:\Win*

dir D:\Win*

dir E:\Win*

until you find the Windows folder.

I shall call this drive "Q:" even though it won't be Q:. 4. Type these commands and press Enter after each:

cd  /d  Q:\Windows\System32

ren  ntdll.dll  *.org

copy  E:\ntdll.dll

(replace E: with the letter of the disk where my ntdll.dll is saved)

exit 5. Boot normally.

If Windows now refuses to boot then you must perform steps 1 . . 3 again. Step 4 would now look like this:

cd  /d  Q:\Windows\System32

del  ntdll.dll

ren  ntdll.org  *.dll

exit

As an alternative, to be absolutely safe you could use the free version of Macrium Reflect in order to create an image of your system partition.

---

Fyra dagar senare:

• Inget svar
• Du har inte nerladat filen.

Nu frågar jag mig varför jag gjorde ansträngningen för att hjälpa dig.

Answer 2

hej,

kan jag ta din fil och byta ut den mot min? 

måste inte windows versionerna vara desamma??

bifogar du filen?

Answer 3

hi, done that, still same problem.

this a brand new lapbook  and it worked fine until windows update installed a new ntdll.dll yesterday

I would get in touch with the supplier of Silverfast. He probably know about the problem and is likely to have a solution.

If you're interested then I can let you have my copy of the file. Here are its details:

07.10.2019  03:56         2'000'168 ntdll.dll

Lycka till!

Answer 4

hi, done that, still same problem.

this a brand new lapbook  and it worked fine until windows update installed a new ntdll.dll yesterday

Answer 5

I would uninstall, then re-install Silverfast.