Changing PIN

Question

I have a 4-digit PIN I use to sign into my laptop, but I want to change it. The steps say to go into the Sign-in options and change it from there but I don’t see it in that area. Any other method I tried had not worked. Using “Forgot my PIN” and “Windows Hello PIN” did not work. 

Answer 1

Do you want to try deleting the contents of the NGC folder as described here?

https://www.dell.com/support/article/sln308335

It's a Dell Support article SLN308335 if the link above doesn't work.

Let me know if I can help you further!

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

I am prompted to login into my Microsoft account but then says “All set! You can sign in with your PIN now.” But I am trying to change it.

Answer 3

Ok, if you were to click on "This option is currently unavailable-click to learn more" under Windows Hello PIN, what do you get?

Answer 4

No, this is my personal computer and is not joined to an ADD.

Answer 5

Hi Tyler,

I'm an independent advisor and have a question for you.

Is this your work computer and joined to a Active Directory Domain?