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Azure AI Bot Service
An Azure service that provides an integrated environment for bot development.
942 questions
@Manu123 There is an option to use a experimental skill to connect service now to a bot. Here is a demo with a transcript that can be viewed in the bot framework emulator.
Channels is an option but service now is not available as a supported channel. Direct line channel is an option that can be integrated since it is a standard channel offering.