AuthenticationError - Error authenticating with resource

Question

Hello everyone,

I tried to contact MS support team and they just redirected me here and closed the ticket. I'm integrating MS Teams in our product. We have a verified OAuth app and during the authorize call, we are asking the following scopes to the user: OnlineMeetings.ReadWrite User.Read offline_access
A user is getting the following error when trying to create an online meeting:

{
  "error": {
    "code": "AuthenticationError",
    "message": "Error authenticating with resource",
    "innerError": {
      "date": "2021-03-19T10:18:06",
      "request-id": "2a6ab435-d0cc-47f0-8868-fc1471c5e4e9",
      "client-request-id": "2a6ab435-d0cc-47f0-8868-fc1471c5e4e9"
    }
  }
}

What does that mean and how do I remediate it? Is it a problem on MS side? Do I need to reauthenticate the user?

Thanks

Answer 1

Posting the Answer for better knowledge
Copying from @Fiona Matu comments

please check with the tenant administrator to see if you have the necessary license to access MS 365 resources