winsows 10 update audio problems

Question

how to fix "no audio" after recent windows 10 (1903) update?

Answer 1

Hi,

I'm Paul, a Microsoft Community Member. I hope I can help you with your concern.

May please ask what audio device is on your PC?

I'll be waiting for your response. Thanks

Answer 2

Hi AndrewLampert ,

I found out in https://www.dell.com/support/home/ph/en/phbsd1/... that Dell Precision M6400 audio driver is not supported in Windows 10.

But you can still use it by installing it in Compatibility mode.

To reinstall the device driver please follow the following steps.

1. Uninstall the current audio driver installed.
2. Download latest audio driver available https://dl.dell.com/FOLDER93148M/1/DRVR_WIN_R23...
3. Right-click on the downloaded audio driver.
4. Properties
5. In the Compatibility Tab,>check "Run this program in compatibility for:">select windows 7>click apply
6. Install the setup.

I hope this helps. Feel free to ask back any questions and keep me posted.

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Answer 3

Hi,

I'm Paul, a Microsoft Community Member. I hope I can help you with your concern.

May please ask what audio device is on your PC?

I'll be waiting for your response. Thanks

Built in speaker only...system is a Dell Precision M6400 with Windows 10 home edition v1903. Audio stopped after install of update in February. Have read the update caused audio problems. Unable to 'restore' previous version.  I'm a writer not a technical specialist...thx for your reply and any help you have. -Andrew