photo unable to save as jpeg

Question

When I go to pictures I cannot save pictures as a jpeg file, I use Windows 10

Answer 1

Hi MargaretCurtacci and thanks for reaching out. My name is Joseph. I'm an independent advisor. I'll be happy to help you out today.

I would suggest you refer to the below steps and check if it helps to resolve the issue.

Option 1. Run DISM & SFC.

1. Press the Windows key, type in CMD right-click and click on "Run as an administrator".
2. Copy-paste: DISM /Online /Cleanup-Image /RestoreHealth
3. Press Enter. Wait until completes.
4. Copy-paste: sfc /scannow
5. Press enter. Wait until completes.
6. Restart your computer, and when it boots up, check to see whether or not the problem has been resolved.

Option 2. Repair Windows 10 Using In-Place Upgrade.

You will have 3 options:

1. Keep my files and applications
2. Keep my files
3. Not save anything

Select the option that suits your needs and click Reset.

Note: Before attempting to perform a repair using an in-place upgrade on your computer, you should ensure your files are backed up on an external storage device.

https://www.kapilarya.com/how-to-repair-windows...

I hope this helps. Feel free to ask back any questions and let me know how it goes.

Thank you!

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Answer 2

Greetings Margaret,

I am TinKode and will be helping you with your computer problems.

I need you to answer the following questions:

1. Are you saving pictures from the internet?
2. Did you make any changes recently?