Windows 10 Pro Monitor Resolution Wrong

Saberman 1 Reputation point

Surface Pro i7 in Docking Station
Windows 10 Pro Version 1909 (OS Build 18363.836)

I have a monitor on a KVM switch. It supports 1920x1200. Unfortunately, The resolutions available are:
2048 x 1152 (I can set it to this but I don't know what it actually uses)
1920 x 1080

I have a desktop on the KVM switch and the resolutions are:
1920 x 1200 (It is set to this)
1920 x 1080

How do I get the 1920 x 1200 resolution back?

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. Anonymous

    I'd try without the KVM also try updating the graphics adapter driver.

    --please don't forget to Accept as answer if the reply is helpful--

    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

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  2. Jenny Feng 706 Reputation points


    Update the display adapter maybe helpful.

    Click Device Manager from the menu. In the manager, find your display adapter, right-click it, and select Properties. Then, in the Driver tab, click Uninstall, and then check the checkbox for deleting your driver software.

    Restart your PC once the uninstall is finished. Windows will then detect that the display adapter doesn't have drivers, and install the latest ones.

    Hope above information can help you.

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