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Default PDF reader keeps switching to Edge

Anonymous
2020-02-20T20:06:23+00:00

I have a computer in my organization that keeps switching the default PDF reader to Edge.   We have wiped the profile and rebuilt it, replaced the laptop with a new fresh image to no avail.   The users default PDF reader keeps switching from Adobe DC Pro to Edge.   We do not have any group policy controlling the default PDF reader and other users in the same OU do not have this issue.  It is isolated to this single user.    Has anyone else ran into this issue and have a fix?

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2020-03-09T17:56:33+00:00

    I really shouldn't have to rename MicrosoftEdge.exe and MicrosoftPdfReader.exe to keep from having my chosen default reset!

    While this is a solution, it's beyond what most users would feel comfortable doing.

    And, yes, I did reset the default app for .PDF, the apps for which Acrobat Reader is the default, etc. many times.

    I also did a couple runs of sfc and dism just to be sure the system was clean.

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  2. Anonymous
    2020-03-09T22:49:55+00:00

    Thanks - it's always good to think about other ways, but I already tried this. It doesn't stick.

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  3. Anonymous
    2020-03-09T19:06:17+00:00

    Hi,

    Something you might try if have not already, would be to right click on the file and select "Open With".. "Choose Another App"..

    Click on "More Apps" at the bottom..

    Click on "Look For More Apps On This PC" at the bottom..Then browse to the .exe (application) for the program you want to use..

    Be sure to check the box to "Always Use **** To Op[en This File Type"..

    Sometimes this seems to lock in the setting better..

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  4. Anonymous
    2020-03-17T16:50:17+00:00

    The issue didn't go away, I just hadn't triggered it.

    But it's NOT Windows or Office.

    Outlook's bug that it keeps asking EVERY time I open an attachment whether I want to keep using the current default viewer setting was masking the real culprit.

    The real culprit is ACDSee Ultimate 2020. Once I've opened a .jpg using ACDSee Ultimate 2020 as the default app, the PDF default gets reset to Edge.

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  5. Anonymous
    2020-02-20T22:22:14+00:00

    Hi JaymeHilbrand and thanks for reaching out. My name is Joseph. I'm an independent advisor. I'll be happy to help you out today.

    I found an existing article that will help you resolve your concern. You can check and see if the instructions provided can help you.

    How to Disable Edge PDF Viewer in Windows 10.

    https://appuals.com/how-to-disable-edge-pdf-vie...

    I hope this helps. Feel free to ask back any questions and let me know how it goes.

    Thank you!

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