Share via

Windows Update Bluetooth Issue

Anonymous
2020-03-28T13:15:02+00:00

Hi all,

This is driving me crazy! it has been a while and i get this error when i try to update my windows :

https://support.microsoft.com/en-us/help/4529832/updating-to-windows-10-version-1903-on-devices-with-some-driver-versio

and it guide me to this page:

https://support.microsoft.com/en-us/help/4529832/updating-to-windows-10-version-1903-on-devices-with-some-driver-versio

I see no Realtek bluetooth device in my device manager ! even though i tried these updates on all my Bluetooth devices (enumerator and LE enumerator) and it did not work.

What to do ?

Thanks.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Sumit D - IA 168.4K Reputation points Independent Advisor
    2020-03-28T13:18:42+00:00

    Hi,

    I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

    It usually is due to a file named RtkBtfilter which is present either from a very old WiFi adapter you used or sometimes with Realtek sound driver.

    Via https://answers.microsoft.com/en-us/windows/for...

    Rename

    c:/windows/system32/drivers/RtkBtfilter.sys to RtkBtfilter.sys.bak

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments