Problem with reflexive connectivity - gateway (webrtc)

Question

Hi i have the problem i mentioned in the topic. When I chat on discord it interrupts me terribly and the problem is the gateway (webrtc). I have contacted discord support but the problem is not really on their side - They recommended me to call my internet provider. They reset the router and the gateway but that did nothing and the problem still exists. I have completely reset my computer to 0 and what? The problem still occurs. I think it may be the fault of the services I have disabled but I have no idea if this is true. That is why I am asking for help here. At the bottom I will send screen shots of my disabled services and maybe someone will be able to help me. And if it is not the services then maybe the router has somehow damaged itself? I do not know anymore. I'm counting on help from someone competent. ![81126-brama.png][1] ![81127-1.png][2] ![81057-2.png][3] ![81058-3.png][4]![81075-4.png][5] ![81114-5.png][6]![81134-6.png][7]![81070-7.png][8] [1]: /api/attachments/81126-brama.png?platform=QnA [2]: /api/attachments/81127-1.png?platform=QnA [3]: /api/attachments/81057-2.png?platform=QnA [4]: /api/attachments/81058-3.png?platform=QnA [5]: /api/attachments/81075-4.png?platform=QnA [6]: /api/attachments/81114-5.png?platform=QnA [7]: /api/attachments/81134-6.png?platform=QnA [8]: /api/attachments/81070-7.png?platform=QnA

Answer 1

Hi,

Thanks for reaching Q&A forum.

But please understand the only the topics listed in the homepage will be supported in Q&A forum and for your questions, we are unable to advise further since our remote desktop service forum is mainly focusing on discussion and technical advice for remote session or RDS deployment.

Thanks for your understanding and if any more assistance needed regarding RDS in the future, please feel free to reach us.
In addition, if this problem is more urgent for you I still recommend that you open a case to Microsoft for further professional help.
https://support.microsoft.com/en-us/help/4341255/support-for-busines
Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl