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Error 0x80d02002

Anonymous
2020-04-28T10:44:12+00:00

I updated windows and this error showed up after i did when i was trying to download a game from Xbox beta app, i checked for updates and ran the troubleshooter but nothing happened. Any ways to fix this?

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2020-04-28T10:56:26+00:00

    Hi hassan_haidar,

    My name is Lee, I'm sorry for the inconvenience. Try this solution to resolve the issue:

    → Run Windows Update Troubleshooter:

    • Go to Settings > Update & Security > Troubleshoot > Select Windows Update > Click Run the Troubleshooter

    → Delete Windows Update Download History:

    • Go to: C:\Windows\SoftwareDistribution\Download

    • delete all files

    → Restart all Windows Update related services:

    • Open Command Prompt (Admin) and type the following command one at a time and hit enter:

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    If my suggestion did not solve the issue, please reply back so we can try another solution.

    Sincerely,

    Lee

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