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Boot-up issue: timeout from BFE service

Anonymous
2020-04-25T15:08:36+00:00

Group,

Need some help here: I have an HP Pavilion desktop that occasionally stalls when I boot up.

I'll get the HP logo, but then the screen remains dark and it does not advance to the Windows welcome picture. I then have to do a hard shutdown by turning off the PC to get it to restart and boot-up.

Here's the error in the event viewer: "a timeout was reached while waiting for transaction response from BFE service." Source: service control manager; event ID 7011.

I am running Windows 10 64-bit with latest updates; my security software is McAfee LiveSafe.

Any guidance would be appreciated. 

Jeff

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-04-26T02:07:27+00:00

    Hi,

    You might try turning off "Fast Startup"... It can cause problems with certain drivers and etc. loading during a boot..

    This feature only works when you do a SHUTDOWN and then Boot.

    It doesn't effect a RESTART.

    To turn it off or on...

    Go to Control panel...Power Options, and select Choose What the Power Buttons Do on the left.

    Then select Change Settings That Are Currently Unavailable near the top center of screen...

    Lower down on the window, uncheck Fast Startup.

    This may or may not help your problem, but is easy to check.

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