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Integrated Camera does not display color

Anonymous
2020-04-15T16:07:58+00:00

My integrated camera on my Thinkpad P53 displays in black & white only, no color.  

This is the first time I have used the camera. I have the current hardware driver. Windows 10 updates are current.

What am I missing? I have not seen a black & white camera on a laptop for 30 years!

Any suggestions?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-05-27T13:30:40+00:00

    The camera shutter is open and there is no sticker over the lens.

    The integrated camera has the infrared feature, which I have discovered is the reason it is in gray scale.

    Is there a setting to use it as a color camera?

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  3. Anonymous
    2020-04-15T16:27:05+00:00

    Hi KBrownUNF, thank you for reaching out to us. My name is Jayson, an Independent Advisor for Microsoft Community and a user just like you. I'll be glad to assist you.

    I understand that you have issue with your integrated laptop camera in greyscale. Might I suggest that you check this link, it is having a different issue with yours but the procedure to fix is just the same. I suggest you follow the steps listed.

    https://answers.microsoft.com/en-us/windows/for...

    Also if this is the first time that you are using the webcam, can you check maybe there is a sticker/plastic in front of the camera.

    Let me know if this works and I'll be happy to help you to fix this.

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