Error Code 0xe0000008

Question

Hello,

Recently while playing a game on steam, my game suddenly froze and crashed without warning, and began to restart displaying a little window that read:

"Chrome exe. - Application Error

The exception unknown software exception (0xe0000008) occurred in the application at location 0x00007FF970E6A859"

Obviously had no idea what this meant, but chalked it up to be some kind of flukey thing, waited for my computer to restart, hopped on a discord call and started gaming with some friends.

Through the game and in the span of 30 minutes, my game crashed 4 times, never again displaying an error code. Each time it crashed, it'd start with a lag, freeze for about 30 seconds before crashing. Discord would be completely unresponsive even if I tried to close it out and open it up again, but weirdly enough, chrome and just about everything else was functional. 

I have never had any lagging or crashing problems on my computer before and no settings had been any different from any other day so I have no idea why this has been happening.

I found a post displaying the same error code and tried all the steps (which consisted of checking the systems memory) to no avail.

Answer 1

Hi TheenaBean,

Thank you for participating in the Microsoft Community. My name is Sid, a Microsoft user like you and an Independent Advisor. I am sorry to hear about the software exception error. I'll be glad to help you with your concern.

The error message is sometimes caused by corrupted system files.

Please make sure that all pending Windows Updates are installed.

I also found a link that discussed an issue closest to what you're experiencing. So, please check the link below and see if the resolutions will work for you.

https://www.thewindowsclub.com/exception-unknow...

Standard Disclaimer: The link is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Regards,

Sid