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Purchasing Robux using Microsoft balance

Anonymous
2020-04-28T03:49:47+00:00

So before I start with the content, be noted that I have already sent a support request to Microsoft Support Team. Then I waited for 3 days and they still haven't emailed me back with a response. Therefore, I am here to ask if anyone can help me.

I want to ask if anyone knows how to purchase robux using Microsoft balance. I downloaded the Roblox app in Microsoft Store. If you know how to fix this, please reply under this post. Thank you VERY MUCH!! 

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-04-28T09:44:00+00:00

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you are facing issues while purchasing Robux through Microsoft Store on your PC.

I would suggest you to refer the article Troubleshoot problems when paying for something from Microsoft Store and see if that helps.

However, we do have a dedicated team who can assist you with the issue. Let me help you in pointing towards the right direction, I would suggest you to get in touch with the Accounts and Billing team for further assistance with the issue.

Regards,

Nikhar Khare

Microsoft Community - Moderator

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