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AccountOnlyDeviceWipePending

BH Yeo 1 Reputation point
2021-03-25T02:25:56.853+00:00

Hi all, I'm testing to use Exchange to perform clear-mobiledevice -accountonly. But after i triggered the command stuck at AccountOnlyDeviceWipePending. From ECP, the access state show "Access Denied". my device is not directly connect to Exchange but thru MobileIron. Any idea. Thanks. Y

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

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  1. Joyce Shen - MSFT 16,706 Reputation points
    2021-03-25T07:48:19.53+00:00

    Hi @BH Yeo

    What's your Exchange server version?

    I would recommend you firstly try using the solution provided in this link to change the status "access denied" for the mobile device from Exchange server side.

    Solved Access Denied, when adding a mobile device to Office 365

    If it still doesn't help. It's better to contact MobileIron for further help. Thanks for your understanding!

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