Code 43 error bluetooth

Question

Hello,

I am having problems with Bluetooth in my computer. I tried uninstalling the driver and installing it again. tried with bluetooth trouble shoot and hardware and devices troubleshoot and it says it can{t solve it. If i try t connect a bluetooth device it says that bluetooth is turned off but I can t turn it on.

I tried everything i saw online but still cant fix it.

Thank you very much in advance

Answer 1

Hello John,

What is the make and model of your device?

Dell Inspiron 14 3000

When was the last time it's working properly?

Earlier today

What is your current Windows version and edition? Press Start then search Settings, select System then About.

Edition Windows 10 home

Version 1909

Run the Hardware and Device Troubleshooter

Press Start then search command prompt

Right click then run as administrator

type: msdt.exe -id DeviceDiagnostic

Run the troubleshooter

Restart your PC

Restart the Bluetooth Support Service.

Press WIN+R

type: services.msc

Find "Bluetooth support service"

Right click then Restart

Right click then properties. check if the startup type set to Automatic

Update Bluetooth driver via Device Manager

WIN+X then Select Device Manager

right-click the device, and then click “Update Driver” to search for a new driver.

Click "Update Driver" in "Device Manager."

Click “Search Automatically for Updated Driver Software” if you want to search for a driver automatically.

If you downloaded the driver from the manufacturer’s website (and it doesn’t include an automatic installer), click “Browse My Computer for Driver Software” and follow the onscreen instructions.

I am still having the same problem. Any other idea?

Answer 2

Hi ivansessa,

I have the same intermittent problem. From time to time, my Bluetooth ceases to work. Usually that happens when my notebook resumes from sleep. Nevertheless, it may happen during normal operational,  albeit quite rarely. 

I can not say what is the proper fix to avoid the problem or workaround to make Bluetooth resume operation. Every time is different. Even turning off the system is not a guarantee to resume it.

My system is a Samsung notebook and the Bluetooth chip is Intel. The only thing in common is the Windows version. Mine is Windows 10 Pro v1909, 18363.900.

I really would like to know a way to end this problem.

Answer 3

Hello ivansessa,

Glad to hear that you resolved the issue. Just make sure to turn on System Restore so that you can always revert back on an earlier date which everything was working properly. Stay Safe and Have a nice day!

Sincerely

John DeV

Independent Advisor

Answer 4

Actually i did all this things again and turned off the pc and then turned it on again and stared working. I dont know what of all the things i did fixed it but it is fixed.

Thank you very much!!!

Answer 5

Hello ivansessa,

I'm John an Independent Advisor and a Microsoft user like you. I want to apologize if you encountered this issue. I understand you're having trouble with Bluetooth not working.

I'll be asking a few questions so I can have a better idea what solutions to provide.

What is the make and model of your device?

When was the last time it's working properly?

What is your current Windows version and edition? Press Start then search Settings, select System then About.

Run the Hardware and Device Troubleshooter

Press Start then search command prompt

Right click then run as administrator

type: msdt.exe -id DeviceDiagnostic

Run the troubleshooter

Restart your PC

Restart the Bluetooth Support Service.

Press WIN+R

type: services.msc

Find "Bluetooth support service"

Right click then Restart

Right click then properties. check if the startup type set to Automatic

Update Bluetooth driver via Device Manager

WIN+X then Select Device Manager

right-click the device, and then click “Update Driver” to search for a new driver.

Click "Update Driver" in "Device Manager."

Click “Search Automatically for Updated Driver Software” if you want to search for a driver automatically.

If you downloaded the driver from the manufacturer’s website (and it doesn’t include an automatic installer), click “Browse My Computer for Driver Software” and follow the onscreen instructions.

I hope this helps! Please let me know if you have any further concerns.

Sincerely

John DeV

Independent Advisor