Gsuite to Office 365 Mailbox Migration- Error: MigrationPermanentException: The username or password for this account is incorrect.

Amit Badgujar 21 Reputation points
2021-03-25T05:43:19.657+00:00

I created batch file and trying to migrate mailbox migration from GSuite to Office 365.

But getting below error :

User status Data migrated: Migration rate: Last successful sync date: Error: MigrationPermanentException: The username or password for this account is incorrect. --> The username or password for this account is incorrect. --> Imap server reported an error during LoginCommand indicating that authentication failed: ‎'Invalid credentials ‎(Failure)‎‎'.

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,349 questions
Windows Server Migration
Windows Server Migration
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Migration: The process of making existing applications and data work on a different computer or operating system.
408 questions
{count} votes

1 answer

Sort by: Most helpful
  1. Joyce Shen - MSFT 16,641 Reputation points
    2021-03-26T01:57:12.783+00:00

    Hi @Amit Badgujar

    Are you following the steps in this guide to migrate your users to o365? Migrate consumer Google Workspace (formerly G Suite) mailboxes to Microsoft 365 or Office 365

    And according to your error informtion above, it indicates the issue is related to the incorrect emailaddress or password, so I would suggest you verify your CSV file again to make sure all the values are correct.

    81724-qa-2021-03-26-09-55-19.png


    If an Answer is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.