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"Cannot open install.log file."

Anonymous
2020-05-12T20:24:03+00:00

When I tried to uninstall an app I got an error message "Cannot open install.log file." How can I fix this?

Windows for home | Windows 10 | Performance and system failures

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  1. DaveM121 812.4K Reputation points Independent Advisor
    2020-05-12T20:27:26+00:00

    Hi llev

    A lot of software developers do not create good uninstallers, the best option is to use a 3rd party utility like the Free version of Revo Uninstaller, which will uninstall even the most stubborn software, which Windows will refuse to uninstall . . .

    https://www.revouninstaller.com/products/revo-u...

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    .

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  2. Anonymous
    2020-05-12T20:38:34+00:00

    Thanks, but that didn't work either. Revo Uninstaller did not find the program I'm trying to uninstall. Sigh.

    Stay healthy.

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  3. DaveM121 812.4K Reputation points Independent Advisor
    2020-05-12T20:40:10+00:00

    Hi llev

    Locate the folder that application is installed in, please provide a screenshot of that folder, showing the location of the folder and its contents . . .

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  4. Anonymous
    2020-05-12T22:10:39+00:00

    Here's the location of the app.

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