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Video playing Error code

Anonymous
2020-05-08T17:03:58+00:00

I have a Dell 13 Inspiron with Window 10. The newest Edge browser causes "problem playing video, error code: 403-28:1049" when I try to play ABC.com shows.  Help to fix, please. Otherwise ABC recommends using another browser.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-05-08T19:59:53+00:00

    Thanks for trying and another method is reinstalling MS EDGE and here's the link:

    https://www.microsoft.com/en-us/edge

    If this is specific problem with edge, my suggestion is to wait for the next patch for MS EDGE coming this month that might resolve the known bugs for the new Edge Chromium.

    Right now I am having some issues as well with Edge and I do have Mozila/chrome as my backup if in case some of the websites is not yet optimized with Edge.

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  2. Anonymous
    2020-05-08T19:52:29+00:00

    No help! Another try?

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  3. Anonymous
    2020-05-08T17:11:25+00:00

    Hello RosalynB4,

    My Name is Paul one of the Community Advisor and a Microsoft Consumer like you. There is a common bug now with the Microsoft Edge Chromium in regards of video streaming and there's a workaround.

    You need to disable the hardware acceleration for the meantime and it worked for most of the Users.

    You just need to open Edge and click the 3 dotted icon on the upper right and click settings.

    From there click the SYSTEM item on the left and DISABLE "Use Hardware Acceleration when available" and restart Edge and check if you will still have any issues with the streaming.

    Please let me know if the above steps worked for you or not and I will get back to you as soon as I can.

    Regards and stay safe.

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