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Realtek Audio Driver Problem

Anonymous
2020-05-09T20:43:56+00:00

A problem with the sound card was installed after Windows 10 x64 setup.

It's an older motherboard Gigabyte H61-DS2 Rev: 1.2

I tried more drivers to install but without success, the sound card is Realtek ALC887.

Otherwise, it worked just about 2-3 days ago and then this case happened.

I have registry log.txt but he is too long for post.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-05-09T21:06:11+00:00

    Hi Robert and thanks for reaching out. My name is Joseph. I'm an independent advisor. I'll be happy to help you out today.

    I would suggest you refer to the below steps and check if it helps to resolve the issue.

    Uninstall the recently installed Audio driver and Download, install Chipset & Audio driver from the manufacturer's official website.

    https://www.gigabyte.com/Motherboard/GA-H61M-DS...

    I hope this helps. Feel free to ask back any questions and let me know how it goes.

    Thank you!

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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