Storage usage different than Storage in explorer

Question

I really need help with this problem I am having that I cannot find anyone else that has the same problem. So on the Storage free in the Settings. it says I have a lot less, this actually effects windows 10 stores downloads and updates. On the storage on the Windows explorer (File Manager) it says I have a lot more. I'll include screenshots below.

As you can see here, The one in settings says I have 0 bytes free while file manager says I have over 9 Gbs. Plus the settings says I have 118 GBs too, is that a bug/glitch as well or is it suppose to be a little more, I am not too sure.

I tried looking through the internet for an answer but no one seems to have the same problem, similar ones such as the storage in Settings saying they have more but nothing like my problem. I did try those methods as well.

I also have errors for my hard drive that it says I need to fix but I don't know how, I added this on because I feel as if that might be one of the reasons.

**EDIT:**Almost forgot to mention about my external hard drive, I have an external hard drive with games from the windows 10 store, could that possibly be adding up all the games file sizes. Windows 10 has a lot of bugs in it a lot, but that is what I am use to.

Answer 1

Hi Jonathan

From your screenshot, you have a 128GB (118GB usable) internal SSD drive, is that correct?

If so, either way, you need to clear space on that drive, an SSD must always be minimum 20% free space, otherwise it is inefficient, SSD drives are very different from hard drives

To get a true picture of the actual free space on that drive, click the link below to download a small free utility called Treesize. Using that tool, you will instantly see where this space is being used

https://www.jam-software.com/treesize_free/

Please provide a screenshot of your C drive in that TreeSize utility . . .

________________________________________________________

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

Hi Jonathan

From your screenshot, you have a 128GB (118GB usable) internal SSD drive, is that correct?

If so, either way, you need to clear space on that drive, an SSD must always be minimum 20% free space, otherwise it is inefficient, SSD drives are very different from hard drives

To get a true picture of the actual free space on that drive, click the link below to download a small free utility called Treesize. Using that tool, you will instantly see where this space is being used

https://www.jam-software.com/treesize_free/

Please provide a screenshot of your C drive in that TreeSize utility . . .

________________________________________________________

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thanks, I actually already have treesize installed, and know all about it. Thanks for the new info on this. Appreciate it.

Another small question, I have been trying to install windows update as well, having problems because of storage space, how much space do I need to update from 1803 to 1903?

Answer 3

Hi Jonathan

To perform an upgrade from 1803 to 1903 or 1909 will temporarily require approx. 12GB of space on your hard drive . . .