Share via

Explorer issues

Anonymous
2020-05-28T04:53:45+00:00

So I suddenly started having a bunch of Windows issues that started in the middle of playing a game, which are:

Explorer kept crashing/restarting

Unable to use Windows button, bottom tab icons or alt+tab

File explorer would close whenever Explorer crashed

Both Chrome and Edge crashed on startup

I did a virus scan and didn't find anything, so then I searched online for solutions.  First I tried "sfc /scannow" which would stop at 37% every time and fail. Then I tried "DISM /online /cleanup-image / restorehealth" which would always stop at 49.9% and give error 605 saying the specified buffer contains ill-formed data.

After that I tried a repair install which has somewhat helped as now explorer doesn't constantly keep crashing, the tab icons are back and alt+tab works again but it does still crash occasionally and both Chrome and Edge are still non-functional. Also, I still get the same results from SFC and DISM scans.

As for the DISM logs:

2020-05-28 05:52:40, Info                  DISM   PID=14308 TID=10312 Scratch directory set to 'C:\Users\user\AppData\Local\Temp'. - CDISMManager::put_ScratchDir

2020-05-28 05:52:40, Info                  DISM   PID=14308 TID=10312 DismCore.dll version: 10.0.18362.1 - CDISMManager::FinalConstruct

2020-05-28 05:52:40, Info                  DISM   Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log

2020-05-28 05:52:40, Info                  DISM   PID=14308 TID=10312 Successfully loaded the ImageSession at "C:\WINDOWS\system32\Dism" - CDISMManager::LoadLocalImageSession

2020-05-28 05:52:40, Info                  DISM   Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=14308 TID=10312 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=14308 TID=10312 Failed to get and initialize the PE Provider.  Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=14308 TID=10312 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect

2020-05-28 05:52:40, Info                  DISM   Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log

2020-05-28 05:52:40, Info                  DISM   DISM Manager: PID=14308 TID=10312 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession

2020-05-28 05:52:40, Info                  DISM   DISM.EXE:

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: <----- Starting Dism.exe session ----->

2020-05-28 05:52:40, Info                  DISM   DISM.EXE:

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Host machine information: OS Version=10.0.18362, Running architecture=amd64, Number of processors=4

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Dism.exe version: 10.0.18362.1

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Executing command line: dism  /online /cleanup-image /restorehealth

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=14308 TID=10312 Connecting to the provider located at C:\WINDOWS\system32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Manager: PID=14308 TID=10312 physical location path: C:\ - CDISMManager::CreateImageSession

2020-05-28 05:52:40, Info                  DISM   DISM Manager: PID=14308 TID=10312 Event name for current DISM session is Global{35332554-E085-40D7-8058-1D9924866AEC} - CDISMManager::CheckSessionAndLock

2020-05-28 05:52:40, Info                  DISM   DISM Manager: PID=14308 TID=10312 Create session event 0x1f4 for current DISM session and event name is Global{35332554-E085-40D7-8058-1D9924866AEC}  - CDISMManager::CheckSessionAndLock

2020-05-28 05:52:40, Info                  DISM   DISM Manager: PID=14308 TID=10312 Copying DISM from "C:\WINDOWS\System32\Dism" - CDISMManager::CreateImageSessionFromLocation

2020-05-28 05:52:40, Info                  DISM   DISM Manager: PID=14308 TID=10312 Successfully loaded the ImageSession at "C:\Users\user\AppData\Local\Temp\6F00A075-E466-4942-A7F4-B94A19D71CD5" - CDISMManager::LoadRemoteImageSession

2020-05-28 05:52:40, Info                  DISM   DISM Image Session: PID=9952 TID=13856 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Connecting to the provider located at C:\Users\user\AppData\Local\Temp\6F00A075-E466-4942-A7F4-B94A19D71CD5\OSProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM OS Provider: PID=9952 TID=13856 Defaulting SystemPath to C:\ - CDISMOSServiceManager::Final_OnConnect

2020-05-28 05:52:40, Info                  DISM   DISM OS Provider: PID=9952 TID=13856 Defaulting Windows folder to C:\Windows - CDISMOSServiceManager::Final_OnConnect

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Connecting to the provider located at C:\Users\user\AppData\Local\Temp\6F00A075-E466-4942-A7F4-B94A19D71CD5\LogProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger

2020-05-28 05:52:40, Warning               DISM   DISM Provider Store: PID=9952 TID=13856 Failed to load the provider: C:\Users\user\AppData\Local\Temp\6F00A075-E466-4942-A7F4-B94A19D71CD5\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Failed to get and initialize the PE Provider.  Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect

2020-05-28 05:52:40, Info                  DISM   Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log

2020-05-28 05:52:40, Info                  DISM   Initialized Panther logging at C:\WINDOWS\Logs\DISM\dism.log

2020-05-28 05:52:40, Info                  DISM   DISM Manager: PID=14308 TID=10312 Image session successfully loaded from the temporary location: C:\Users\user\AppData\Local\Temp\6F00A075-E466-4942-A7F4-B94A19D71CD5 - CDISMManager::CreateImageSession

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Target image information: OS Version=10.0.18362.836, Image architecture=amd64

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Image session version: 10.0.18362.1

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Getting the collection of providers from an image provider store type. - CDISMProviderStore::GetProviderCollection

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Connecting to the provider located at C:\Users\user\AppData\Local\Temp\6F00A075-E466-4942-A7F4-B94A19D71CD5\CbsProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  CSI    00000001 Shim considered [l:125]'??\C:\WINDOWS\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.18362.772_none_5f13f94c58ff41d3\wcp.dll' : got STATUS_OBJECT_PATH_NOT_FOUND

2020-05-28 05:52:40, Info                  CSI    00000002 Shim considered [l:122]'??\C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.18362.772_none_5f13f94c58ff41d3\wcp.dll' : got STATUS_SUCCESS

2020-05-28 05:52:40, Info                  DISM   DISM Package Manager: PID=9952 TID=13856 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize

2020-05-28 05:52:40, Info                  CSI    00000001 Shim considered [l:125]'??\C:\WINDOWS\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.18362.772_none_5f13f94c58ff41d3\wcp.dll' : got STATUS_OBJECT_PATH_NOT_FOUND

2020-05-28 05:52:40, Info                  CSI    00000002 Shim considered [l:122]'??\C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.18362.772_none_5f13f94c58ff41d3\wcp.dll' : got STATUS_SUCCESS

2020-05-28 05:52:40, Info                  DISM   DISM Package Manager: PID=9952 TID=13856 CBS is being initialized for online use. More information about CBS actions can be located at: %windir%\logs\cbs\cbs.log - CDISMPackageManager::Initialize

2020-05-28 05:52:40, Info                  DISM   DISM Package Manager: PID=9952 TID=13856 Loaded servicing stack for online use only. - CDISMPackageManager::CreateCbsSession

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Connecting to the provider located at C:\Users\user\AppData\Local\Temp\6F00A075-E466-4942-A7F4-B94A19D71CD5\MsiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Connecting to the provider located at C:\Users\user\AppData\Local\Temp\6F00A075-E466-4942-A7F4-B94A19D71CD5\IntlProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Connecting to the provider located at C:\Users\user\AppData\Local\Temp\6F00A075-E466-4942-A7F4-B94A19D71CD5\IBSProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Connecting to the provider located at C:\Users\user\AppData\Local\Temp\6F00A075-E466-4942-A7F4-B94A19D71CD5\DmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  CSI    00000001 Shim considered [l:125]'??\C:\WINDOWS\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.18362.772_none_5f13f94c58ff41d3\wcp.dll' : got STATUS_OBJECT_PATH_NOT_FOUND

2020-05-28 05:52:40, Info                  CSI    00000002 Shim considered [l:122]'??\C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.18362.772_none_5f13f94c58ff41d3\wcp.dll' : got STATUS_SUCCESS

2020-05-28 05:52:40, Info                  DISM   DISM Driver Manager: PID=9952 TID=13856 Further logs for driver related operations can be found in the target operating system at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Connecting to the provider located at C:\Users\user\AppData\Local\Temp\6F00A075-E466-4942-A7F4-B94A19D71CD5\UnattendProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Connecting to the provider located at C:\Users\user\AppData\Local\Temp\6F00A075-E466-4942-A7F4-B94A19D71CD5\SmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Warning               DISM   DISM Provider Store: PID=9952 TID=13856 Failed to load the provider: C:\Users\user\AppData\Local\Temp\6F00A075-E466-4942-A7F4-B94A19D71CD5\EmbeddedProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Connecting to the provider located at C:\Users\user\AppData\Local\Temp\6F00A075-E466-4942-A7F4-B94A19D71CD5\AppxProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Connecting to the provider located at C:\Users\user\AppData\Local\Temp\6F00A075-E466-4942-A7F4-B94A19D71CD5\ProvProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Connecting to the provider located at C:\Users\user\AppData\Local\Temp\6F00A075-E466-4942-A7F4-B94A19D71CD5\AssocProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Connecting to the provider located at C:\Users\user\AppData\Local\Temp\6F00A075-E466-4942-A7F4-B94A19D71CD5\GenericProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Connecting to the provider located at C:\Users\user\AppData\Local\Temp\6F00A075-E466-4942-A7F4-B94A19D71CD5\OfflineSetupProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Connecting to the provider located at C:\Users\user\AppData\Local\Temp\6F00A075-E466-4942-A7F4-B94A19D71CD5\SysprepProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Connecting to the provider located at C:\Users\user\AppData\Local\Temp\6F00A075-E466-4942-A7F4-B94A19D71CD5\TransmogProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Transmog Provider: PID=9952 TID=13856 Current image session is [ONLINE] - CTransmogManager::GetMode

2020-05-28 05:52:40, Info                  DISM   DISM Transmog Provider: PID=9952 TID=13856 Audit Mode: [No] - CTransmogManager::Initialize

2020-05-28 05:52:40, Info                  DISM   DISM Transmog Provider: PID=9952 TID=13856 GetProductType: ProductType = [WinNT] - CTransmogManager::GetProductType

2020-05-28 05:52:40, Info                  DISM   DISM Transmog Provider: PID=9952 TID=13856 Product Type: [WinNT] - CTransmogManager::Initialize

2020-05-28 05:52:40, Info                  DISM   DISM Transmog Provider: PID=9952 TID=13856 Product Type ServerNT : [No] - CTransmogManager::Initialize

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Connecting to the provider located at C:\Users\user\AppData\Local\Temp\6F00A075-E466-4942-A7F4-B94A19D71CD5\SetupPlatformProvider.dll. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Log Provider

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: OSServices

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Package Manager

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Package Manager.

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: MsiManager

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: MsiManager.

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: IntlManager

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: IntlManager.

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: IBSManager

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DriverManager

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DriverManager.

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Unattend Manager

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Unattend Manager.

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: SmiManager

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: AppxManager

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: AppxManager.

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: ProvManager

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: ProvManager.

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: AssocManager

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: AssocManager.

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: GenericManager

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: GenericManager.

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: OfflineSetupManager

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: OfflineSetupManager.

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: SysprepManager

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: SysprepManager.

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: Edition Manager

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: Edition Manager.

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: SetupPlatformManager

2020-05-28 05:52:40, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: SetupPlatformManager.

2020-05-28 05:52:40, Info                  DISM   DISM Package Manager: PID=9952 TID=13856 Processing the top level command token(cleanup-image). - CPackageManagerCLIHandler::Private_ValidateCmdLine

2020-05-28 05:52:40, Info                  DISM   DISM Package Manager: PID=9952 TID=13856 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine

2020-05-28 05:52:40, Info                  DISM   DISM Package Manager: PID=9952 TID=13856 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine

2020-05-28 05:52:40, Info                  DISM   DISM Package Manager: PID=9952 TID=13856 CBS session options=0x40100! - CDISMPackageManager::Internal_Finalize

2020-05-28 05:53:15, Info                  DISM   DISM Package Manager: PID=9952 TID=4944  Error in operation: (null) (CBS HRESULT=0x8007025d) - CCbsConUIHandler::Error

2020-05-28 05:53:15, Error                 DISM   DISM Package Manager: PID=9952 TID=13856 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x8007025d)

2020-05-28 05:53:15, Error                 DISM   DISM Package Manager: PID=9952 TID=13856 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x8007025d)

2020-05-28 05:53:15, Error                 DISM   DISM Package Manager: PID=9952 TID=13856 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x8007025d)

2020-05-28 05:53:15, Error                 DISM   DISM Package Manager: PID=9952 TID=13856 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x8007025d)

2020-05-28 05:53:15, Info                  DISM   DISM Package Manager: PID=9952 TID=13856 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine

2020-05-28 05:53:15, Error                 DISM   DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=8007025D

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Found the PE Provider.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Finalizing the servicing provider(DISM Package Manager) - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Package Manager: PID=9952 TID=13856 Finalizing CBS core. - CDISMPackageManager::Finalize

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Disconnecting Provider: DISM Package Manager - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Finalizing the servicing provider(MsiManager) - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Disconnecting Provider: MsiManager - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Finalizing the servicing provider(IntlManager) - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Disconnecting Provider: IntlManager - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Finalizing the servicing provider(IBSManager) - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Disconnecting Provider: IBSManager - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Finalizing the servicing provider(DriverManager) - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Disconnecting Provider: DriverManager - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Finalizing the servicing provider(DISM Unattend Manager) - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Disconnecting Provider: DISM Unattend Manager - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Finalizing the servicing provider(SmiManager) - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Disconnecting Provider: SmiManager - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Finalizing the servicing provider(AppxManager) - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Disconnecting Provider: AppxManager - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Finalizing the servicing provider(ProvManager) - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Disconnecting Provider: ProvManager - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Finalizing the servicing provider(AssocManager) - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Disconnecting Provider: AssocManager - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Finalizing the servicing provider(GenericManager) - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Disconnecting Provider: GenericManager - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Finalizing the servicing provider(OfflineSetupManager) - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Disconnecting Provider: OfflineSetupManager - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Finalizing the servicing provider(SysprepManager) - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Disconnecting Provider: SysprepManager - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Finalizing the servicing provider(Edition Manager) - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Disconnecting Provider: Edition Manager - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Finalizing the servicing provider(SetupPlatformManager) - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Disconnecting Provider: SetupPlatformManager - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Releasing the local reference to OSServices. - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Disconnecting Provider: OSServices - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=9952 TID=13856 Releasing the local reference to DISMLogger.  Stop logging. - CDISMProviderStore::Internal_DisconnectProvider

2020-05-28 05:53:15, Info                  DISM   DISM Manager: PID=14308 TID=10312 Closing session event handle 0x1f4 - CDISMManager::CleanupImageSessionEntry

2020-05-28 05:53:15, Info                  DISM   DISM.EXE: Image session has been closed. Reboot required=no.

2020-05-28 05:53:15, Info                  DISM   DISM.EXE:

2020-05-28 05:53:15, Info                  DISM   DISM.EXE: <----- Ending Dism.exe session ----->

2020-05-28 05:53:15, Info                  DISM   DISM.EXE:

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=14308 TID=10312 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

2020-05-28 05:53:15, Info                  DISM   DISM Provider Store: PID=14308 TID=10312 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

  1. Anonymous
    2020-06-08T10:37:38+00:00

    Hi,

    Thank you for writing to Microsoft Community Forums.

    I understand that you are facing issues with File Explorer, Google Chrome and Microsoft Edge on your PC. I certainly appreciate your efforts in trying to resolve the issue.

    We will certainly look into this for you.

    For further clarity on the issue, please respond to the questions below:

    1.    Which build version of Windows 10 are you using currently?

    2.    Are you aware of any changes made to the PC prior to which you weren’t facing this issue?

    3.    Do you have any third-party antivirus installed?

    4.    Which version of Microsoft Edge are you using currently?

    Refer the article Which version of Windows operating system am I running?

    Meanwhile, I would suggest you to follow the steps mentioned below and see if that helps.

    Method 1: Safe Mode and Clean Boot

    Try booting the PC in Safe Mode and see if Explorer crashes. Refer the article Start your PC in safe mode in Windows 10

    If the Explorer doesn’t crash in Safe Mode, then try booting the PC in Clean Boot, and see if the issue persists. Refer the article How to perform a clean boot in Windows

    Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer. However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting

    If the Explorer doesn’t crash after performing Clean Boot, then please refer the section How to determine what is causing the problem after you do a clean bootto identify the root cause of the issue.

    Note: Please refer the section Reset the computer to start normally after clean boot troubleshootingto boot the computer in to normal mode after troubleshooting

    Method 2: Troubleshoot Chrome and Edge

    Try troubleshooting Google Chrome and Microsoft Edge. Refer the articles Fix Chrome if it crashes or won't open and What to do if Microsoft Edge isn't working

    Method 3: Create new user account

    Try creating a new user account and see if everything is working fine. Refer the article Create a local user or administrator account in Windows 10

    Let us know how it goes, if the issue persists, we will certainly assist you further.

    Regards,

    Prakhar Khare

    Microsoft Community – Moderator

    Was this answer helpful?

    0 comments

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest