Hi @JDias ,
Some suggetions in troubleshooting this issue:
- Not ticking "This server requires a secure connection (SSL)" in the outgoing SMTP server settings of the Mail account.
- Permissions: The user creating the profiles accounts and executing stored procedures should be a member of the sysadmin fixed server role.
- please check database mail is enabled
- please check users are properly configured to send mail
- please check database mail is started
- Do problems affect some or all accounts
- Retry mail delivery
Please refer to General database mail troubleshooting steps to get more details.
Best regards,
Carrin
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