Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,565 questions
Can not restore 2 Factor authentication
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Abby Alden
1
Reputation point
Hello,
I used the Microsoft Authenticator to save my 2FA profiles. After resetting my phone, I cannot restore them using the same email I used to back them up in the app, I get the error message below:
I don't have another personal email
Regards,
Abby