Ink Recognizer - High Latency Issues

Prashant 1 Reputation point
2020-06-08T15:24:42.283+00:00

Lately, I have started noticing very high latency in Ink Recognizer Cognitive Service. The max is around 30 secs. Any particular reason why the latency is so high? What can be done to to reduce this high latency?

We have an azure app service connecting to these Ink Recognizer services. Ideally, the latency should be in milliseconds like it used to be earlier.

Azure Form Recognizer
Azure Form Recognizer
An Azure service that applies machine learning to extract text, key/value pairs, tables, and structures from documents.
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  1. Malleswara Reddy 1,631 Reputation points
    2020-06-08T15:43:31.69+00:00

    Hi,

    I guess, the latency might be from App service but may not be from Ink Recognizer.

    9219-appservicesupscale.png
    If it is from app services,

    if your observation is that it is from Ink Recognizer, Please raise a support request.
    https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

    Regards,
    Eshwar

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