question

MichaelCameron-3386 avatar image
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MichaelCameron-3386 asked BrbaraLciaMachadodeSouza-6849 commented

Cannot delete Azure Databricks workspace

I have a databricks workspace which I tried deleting, the deletion failed part way through and since then the provisioning state says "Deleting", however, it never actually gets deleted.
No new deletion requests work either, I get an error saying the state is "deleting" and the request fails. It has been in this state for 6 months. It is in my personal subscription so there is no support, I can't open a ticket.

I tried with both the portal and the Rest API with no success.

Any suggestions?

azure-databricks
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KranthiPakala-MSFT avatar image
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KranthiPakala-MSFT answered BrbaraLciaMachadodeSouza-6849 commented

Hi MichaelCameron-3386 ,

Welcome to Microsoft Q&A and thank you for your query.

You issue seems similar to below issue.

https://social.msdn.microsoft.com/Forums/en-US/70f21330-2102-4744-b116-2c5fcf0911d2/unable-to-delete-resource-group-create-by-databricks?forum=AzureDatabricks

I would recommend to clear your browser cache, restart browser and then try deleting your Azure Databricks service in incognito/private browser.

If that doesn't help to resolve your issue, please send an email to AzCommunity@Microsoft.com with the below details, so that we can enable a one-time-free support for you to work closely on this matter.

  • Email subject: <Attn - Kranthi : Microsoft Q&A Thread title>

  • Thread URL: <Microsoft Q&A Thread link>

  • Subscription ID: <your subscription id>

Please let me know here once you have done the same.




Thank you

Please do consider to click on "Accept Answer" and "Upvote" on the post that helps you, as it can be beneficial to other community members.


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Hi MichaelCameron-3386,

Thanks for sending the email. Please do share the SR# once you have filed it, so that I can keep track of that case.

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Hi @MichaelCameron-3386 ,


From the support ticket, Azure Databricks PG team deleted the workspace from back-end, hope your issue was resolved.




Thank you


Please do consider to click on "Accept Answer" and "Upvote" on the post that helps you, as it can be beneficial to other community members.


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Contacting support resolved this, thanks to all who helped.

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Hello KranthiPakala-MSFT ,

I'm having the same problem as MichaelCameron-3386.

I followed the steps you suggested and emailed AzCommunity@Microsoft.com on 7/21/2021 and got no response.

Is there any other kind of contact?

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MichaelCameron avatar image MichaelCameron BrbaraLciaMachadodeSouza-6849 ·

This had to be resolved by Microsoft. I couldn't open a support request but I think one may have been created on my behalf. Once the SR was in place resolution was pretty quick.
I don't think I was getting billed for the semi-deleted workspace so it wasn't too much of an issue, it just got in the way.

Best of luck getting yours sorted.

Michael

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Hello @MichaelCameron,

Yes, I'm not being charged for the feature either, but I'd like to delete it.

Could you explain how you managed to contact Microsoft to resolve this case?

Through the email that @KranthiPakala-MSFT T indicated I didn't get a response and through azure I can't open a ticket because of my license type.

Thank you in advance for your time and help!

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MichaelCameron avatar image
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MichaelCameron answered BrbaraLciaMachadodeSouza-6849 commented

After posting here I emailed Kranthi via the address above. My subscription was enabled for a one time support request, I rasied a ticket and it was fixed. I know I had to mark the message for his attention, if he has moved on I don't know who to send it to, sorry.

Michael

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KranthiPakala-MSFT avatar image KranthiPakala-MSFT BrbaraLciaMachadodeSouza-6849 ·

HI @BrbaraLciaMachadodeSouza-6849,

Sorry for the delayed relayed response. As this is a very old thread, could you please open a new thread with more details about your specific issue so that one of our engineers can assist on it. Also if you have a support plan, I would recommend you to please file a support ticket to better assist on this query.

Thanks

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Hello @KranthiPakala-MSFT i dont have a support plan. But i will open another thred, thanks!

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