FSLogix Files on Demand - Couldn't start Files on Demand 0xffffffea

Question

Upon logging in, the user gets the error message Couldn't start Files on Demand Error code:0xffffffea

It happens frequently but not consistently. Some users it may happen once a week, other users it happens most days of the week, but not everyday.

We've recently implemented FSLogix and my searches find a lot of issues with OneDrive in FSLogix. Not this specific issue, but enough to lead me in that direction.

Our environment:
OS Name Microsoft Windows Server 2019 Datacenter
Version 10.0.17763 Build 17763
FSLogix 2.9.7349.30108
OneDrive Business per-machine install v2021 build 21.030.0211.002

Typical user's FSLogix profile registry:

Steps taken so far:
Usual OneDrive issue related fixes of deleting OneDrive files in AppData, uninstalling OneDrive, re-installing OneDrive
Using the cmd to reset OneDrive - works about 70% of the time

Answer 1

Hi Karlie,

We're using the per machine install.

Answer 2

Hello @ThatITGuy

Are you using per machine install of OneDrive ?

Best Regards
Karlie

Answer 3

Hello @ThatITGuy

Please check if this thread helps :FSLogix & OneDrive(per machine) with Files On-Demand: Context menus missing

Answer 4

I'm following this thread because I have the same error upon logging in as well, but in my case I'm not using FSLogix. This issue happen about 50% of the time after a computer restart.

Answer 5

same here without FSLogix on Windows 11, since start of April:

OS Name: Microsoft Windows 11 Enterprise
Version: 10.0.22000 Build 22000
OneDrive File version: 22.70.403.4
OneDrive Date modified: 19.04.2022 08:48

• Using the cmd to reset OneDrive > not worked
• Usual OneDrive issue related fixes of deleting OneDrive files in AppData, uninstalling OneDrive, re-installing OneDrive > not yet tested
• Other solutions 1 (https://answers.microsoft.com/de-de/msoffice/forum/all/microsoft-onedrive-fehlermeldung-beim-start/94809fa7-1f81-43e3-a7d9-c1d06adeb3fb) > not yet tested
• Other solutions 2 (https://support.microsoft.com/en-us/office/files-on-demand-error-when-opening-onedrive-online-only-file-09c63bfd-1bc8-4029-9989-afc8ab24f9d1#:~:text=Solution%201%3A%20Update%20and%20restart,updated%20to%20the%20latest%20version.) > not yet tested
• Other solutions 3 (https://answers.microsoft.com/en-us/msoffice/forum/all/microsoft-onedrive-couldnt-start-files-on-demand/bbb76511-60e9-4682-81de-5a06f1fe08cb?page=1) > not yet tested