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StanMuir-7159 asked JennyFeng-MSFT edited

Another update failure!

I tried to install the latest Windows 10 update, 20H2, on three different laptops with no success whatsoever! Why is it every update for Windows 10 is problematic? I haven't had a smooth install with an update for Windows 10 in almost 10 years!

windows-10-general
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@StanMuir-7159
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SSengupta-4080 avatar image
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SSengupta-4080 answered SSengupta-4080 edited

I suggest you try to fix the Windows Updates problems by running the Windows Update Troubleshooter. To do that follow these steps below:

Go to Start Menu > Settings > Update & Security > Troubleshoot > Windows Update.


Check that you have enough free disk space (at least 32 GB) before installing.

Temporarily disable or completely uninstall any 3rd party antivirus or security program from your system.

Disable Drive Encryption if you have enabled earlier.

Try to delete the Windows Update folder. If you have an incomplete download of the update.To do this boot in to Safe mode

Now move to (C:\Windows\SoftwareDistribution) and delete in order to force Windows to re download the update.


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StanMuir-7159 avatar image
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StanMuir-7159 answered SSengupta-4080 commented

Did all that and even though I have a 1 TB external drive, Windows kept asking me to find another 930 Mb on the internal drive which I could not. I don't really understand why Windows needs so much free space to just do an update? I bought it from HP with everything installed. Just doesn't make any sense.

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StanMuir-7159 answered

Was not aware of that option. Don't know what it could do given the updates requirement for so much free space on my internal drive? Maybe I'll try it on the Dell laptop I also am trying to do the same update with.

Thanks.

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TheNetworkCompany-0419 avatar image
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TheNetworkCompany-0419 answered

The latest Windows releases like from 1909 or 2004 to 20H2 are a complete overwrite of the Windows OS. These bi-yearly Windows updates aren't just updates, they are new Windows 10 installs as an in-place upgrade

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StanMuir-7159 answered JennyFeng-MSFT commented

Yes I knew that and I figured out the problem. I had to stop a few services and then go in and rename the servicedistribution folder to servicedistribution.old
then rebooted and all is well. I believe the problem was a repair program I got sucked into. I now have the 20H2 update and got rid of the repair program.

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@StanMuir-7159
Hi,
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