In SharePoint online site we are not able to utilize page template to create new pages. This page template publishing feature has been deprecated from SP online but it must be require for our site to reflect changes from page templates while creating any new page.
Note: We have raised this ticket with SharePoint support team but suggested us to submit request to product team. Please see our previous case as below.
From: Microsoft Support <xxx@microsoft.com>
Sent: Monday, 1 March 2021 6:12 PM
To: Mayuresh Halankar <Mayuresh.Halankar@X .com.au>; Kevin Dowling <Kevin.Dowling@X .com.au>
Cc: Paul Stevens <Paul.Stevens@X .com.au>; Richard Johnston <Richard.Johnston@X .com.au>; Chakilam, Venkateshwarrao <Venkateshwarrao.Chakilam@X .com>; G.Ranjan, Priy <priy.g.ranjan@X .com>
Subject: [Case #:24320529] ] - Not able to utilise latest page template in modern sites
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Title: Not able to utilise latest page template in modern sites
Your request (24320529) has been updated. To add additional comments, please reply to this email.
Tiny (Microsoft)
Monday, March 1, 2021 12:41 PM GMT
Hello Mayuresh,
Good day!
I spoke to my seniors engineers regarding your issue unfortunately the template feature that has been depreciated.
I understand that this does not meet your expectations and apologize for the inconvenience this has caused you.
What I would suggest for you to do is submit the feature request to our product team; they will take your feedback into consideration and maybe include this feature in the next update that they will release.
Customer Feedback for Microsoft Office 365 - https://office365.uservoice.com/
Let me know if you have any other queries or concerns regarding this ticket.
The warmest regard,
===================
Tiny
Microsoft 365 Support Engineer
Working Hours: Monday – Friday: 9:00AM – 5:30PM (UTC +8)
My Team Sr. Manager | Sudarshan Mahesh | Email xxx@microsoft.com
My Technical Advisor | Kelly Yang | Email xxx@microsoft.com
In order to have a consistent experience we recommend to REPLY ALL when responding this message.
Mayuresh.Halankar@X .au (TMCA - O365 PROD)
Friday, February 26, 2021 10:16 AM GMT
Hi Tiny,
Greetings.
Hope you got all the required inputs in the call just now and you got to know the issue related to page templates.
Revert back in case you need any help.
Regards
Mayuresh Halarnkar
Tiny (Microsoft)
Friday, February 26, 2021 9:38 AM GMT
Hello Maruyesh,
Good day!
Are you available now?
Best regards,
===================
Tiny
Microsoft 365 Support Engineer
Working Hours: Monday – Friday: 9:00AM – 5:30PM (UTC +8)
My Team Sr. Manager | Sudarshan Mahesh | Email xxxx@microsoft.com
My Technical Advisor | Kelly Yang | Email xxx@microsoft.com
In order to have a consistent experience we recommend to REPLY ALL when responding this message.
Tiny (Microsoft)
Friday, February 26, 2021 7:32 AM GMT
Hello Mayuresh,
Good day!
I will be available at 2.30 IST
Best regards,
===================
Tiny
Microsoft 365 Support Engineer
Working Hours: Monday – Friday: 9:00AM – 5:30PM (UTC +8)
My Team Sr. Manager | Sudarshan Mahesh | Email xxx@microsoft.com
My Technical Advisor | Kelly Yang | Email xxx@microsoft.com
In order to have a consistent experience we recommend to REPLY ALL when responding this message.
Mayuresh.Halankar@xxxxxxxxxxxxx .com.au (TMCA - O365 PROD)
Friday, February 26, 2021 7:07 AM GMT
Hi Tiny,
Greetings.
Let us have a meeting at 2.30 pm IST.
Regards
Mayuresh Halarnkar
Tiny (Microsoft)
Friday, February 26, 2021 5:41 AM GMT
Hello maruyesh,
Good day!
Here is the link of the remote session.
Microsoft Teams meeting
Join on your computer or mobile app
Click here to join the meeting
Or call in (audio only)
+86 400 819 0770,,205528206# China, All locations
Phone Conference ID: 205 528 206#
Find a local number | Reset PIN
Learn More | Meeting options
Best regards,
===================
Tiny
Microsoft 365 Support Engineer
Working Hours: Monday – Friday: 9:00AM – 5:30PM (UTC +8)
My Team Sr. Manager | Sudarshan Mahesh | Email xxx@microsoft.com
My Technical Advisor | Kelly Yang | Email xxx@microsoft.com
In order to have a consistent experience we recommend to REPLY ALL when responding this message.
Tiny (Microsoft)
Thursday, February 25, 2021 11:02 AM GMT
Hi Maruyesh,
Good day!
I called you I couldn't reach you
Are you available?
Best regards,
===================
Tiny
Microsoft 365 Support Engineer
Working Hours: Monday – Friday: 9:00AM – 5:30PM (UTC +8)
My Team Sr. Manager | Sudarshan Mahesh | Email xxx@microsoft.com
My Technical Advisor | Kelly Yang | Email xxx@microsoft.com
In order to have a consistent experience we recommend to REPLY ALL when responding this message.
Mayuresh.Halankar@X .com.au (TMCA - O365 PROD)
Thursday, February 25, 2021 10:19 AM GMT
Yes, please
Tiny (Microsoft)
Thursday, February 25, 2021 9:24 AM GMT
Hello Mayuresh
Good day!
Are you available for a remote session.
Best regards,
===================
Tiny
Microsoft 365 Support Engineer
Working Hours: Monday – Friday: 9:00AM – 5:30PM (UTC +8)
My Team Sr. Manager | Sudarshan Mahesh | Email xxx@microsoft.com
My Technical Advisor | Kelly Yang | Email xxx@microsoft.com
In order to have a consistent experience we recommend to REPLY ALL when responding this message.
Tiny (Microsoft)
Wednesday, February 24, 2021 12:17 PM GMT
Hi Mayuresh,
Good day!'
Thank you for your prompt reply.
Apologies for the inconvenient, I will set up a remote session tomorrow.
Best regards,
===================
Tiny
Microsoft 365 Support Engineer
Working Hours: Monday – Friday: 9:00AM – 5:30PM (UTC +8)
My Team Sr. Manager | Sudarshan Mahesh | Email xxx@microsoft.com
My Technical Advisor | Kelly Yang | Email xxx@microsoft.com
In order to have a consistent experience we recommend to REPLY ALL when responding this message.
Mayuresh.Halankar@X .com.au (TMCA - O365 PROD)
Wednesday, February 24, 2021 12:01 PM GMT
Hi Tiny,
Greetings.
This email is to inform you that it is my logout time; you can call me between 6 am -3 pm IST
Regards
Mayuresh Halarnkar
Tracking ID: d5f5f2f4-a92d-4310-8699-333519b8941f