Hardware maintenance Azure Stack Edge, HCI, or Hub

Wilson TAN 1 Reputation point
2021-03-31T01:36:25.107+00:00

How does the hardware maintenance operates in Azure Stack Edge, Hub and HCI that deployed on customer premise? For instance, the hardware firmware patching, any hardware failure, the installation and hardware part changes, SLA

Azure Stack HCI
Azure Stack HCI
A hyperconverged infrastructure operating system delivered as an Azure service that provides security, performance, and feature updates.
273 questions
Azure Stack Hub
Azure Stack Hub
An extension of Azure for running apps in an on-premises environment and delivering Azure services in a datacenter.
179 questions
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  1. TravisCragg-MSFT 5,681 Reputation points Microsoft Employee
    2021-04-12T23:48:28.687+00:00

    For Azure Stack Hub, this process is described Here. In the event of major hardware issues, the entire Azure Stack Hub deployment can be brought down and then re-started.

    For Azure Stack HCI you can find this process Here.

    Azure Stack Edge comes as prebuilt hardware, and the update process will take care of all updates. If hardware issues occur, support will guide you through troubleshooting & replacing a device.

    Please let me know if you have any other questions.

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